StreamVPN (formerly known as My Expat Network) costs as much as the top premium VPNs, but is it as good? To find out, I performed extensive tests on its speed and safety features. I also thoroughly explored its privacy policy and looked into its other features, like how it works for gaming and torrenting.
While it has a few strong points, it doesn’t do enough to justify its price. There are several areas where it’s seriously lacking. I was especially disappointed by its privacy policy, and you may be surprised what is and isn’t in there. I recommend you check out the top-rated VPNs, which give you much more for your money.
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Short On Time? Here Are My Key Findings
- Unblocks the major streaming platforms — Netflix UK, Hulu, Amazon Prime Video, ITV, and BBC iPlayer. Read more about this in the streaming section.
- Has a small server network — Offers 120 servers in 13 countries, and 2000+ IP addresses. Jump to the server network section for further information.
- Incorporates decent security — Uses stealth servers to bypass geo-restrictions and VPN blocks, has a kill switch, and DNS leak protection. Read more about this in the security section.
- Unpredictable speeds — You never know what upload or download speeds you’ll get. Find out more in the speeds section.
- Easy-to-use apps for all major platforms — Offers apps for Windows, Android, iOS, macOS, Linux, and Amazon Fire TV. Take a look at the device compatibility section here.
- Doesn’t work in some parts of China — According to customer support, the VPN isn’t accessible in some regions of China.
- Good customer support — However, there’s no live chat feature. Go to the reliability and support section for more information.
- Limited torrenting options — Supports P2P only on the Netherlands servers. Find out more in the torrenting section.
- Offers diverse payment methods — Accepts PayPal, MasterCard, Visa, Discover, or Maestro. Learn more about its money-back guarantee here.
StreamVPN Features — 2024 Update
4.2
💸
Price
|
5.49 USD/month
|
📆
Money Back Guarantee
|
30 Days |
📝
Does VPN keep logs?
|
No |
🖥
Number of servers
|
120+ |
💻
Number of devices per license
|
5 |
🛡
Kill switch
|
Yes |
🗺
Based in country
|
Hong Kong |
🛠
Support
|
Via email |
📥
Supports torrenting
|
Yes |
Streaming — Works With Major Platforms
With StreamVPN, you can stream content from the 13 countries where its servers are located. It offers primary and stealth servers. Plus, it recommends using Stealth Mode only when necessary since it will slow down your connection.
The website has a directory of online streaming channels in each country that StreamVPN serves. It promises to unblock all these channels and streaming platforms.
Some of these channels offer on-demand online content that StreamVPN promises you can unblock while traveling
However, due to its unreliable speeds, I recommend you use one of these more dynamic VPNs for streaming.
Unblocked: Netflix UK, Hulu, BBC iPlayer, ITV Hub, and Amazon Prime Video
I asked StreamVPN's customer support, and they replied that the VPN unblocks Netflix UK and its other libraries (without specifying which ones).
However, they said that it doesn’t unblock Disney+
StreamVPN also unblocks Hulu, BBC iPlayer, Amazon Prime Video, and ITV.
You can find these streaming platforms in the TV Guide with channels that StreamVPN promises to unblock
Blocked By: Disney+ and HBO Now
StreamVPN's customer support said it doesn’t unblock Disney+ or HBO Now. These streaming services implement advanced VPN monitoring algorithms that can immediately detect the origin of IP addresses.
After I sent a follow-up email about HBO Now, the representative confirmed that StreamVPN can’t unblock the platform
Speeds — Unpredictable and Inconsistent
StreamVPN's speeds may differ based on location, internet traffic, line quality, and other circumstances beyond its control. Taking into consideration that StreamVPN has servers in just 13 countries, you’ll most likely have slow speeds if you’re located far away from those locations. The provider doesn’t guarantee uninterrupted service, nor fast upload and download speeds. The amount of data you transfer each month doesn’t limit the service, but StreamVPN can impose this restriction when necessary.
Its Terms & Conditions also explain that speeds can vary depending on many factors
Due to its unreliable speeds, I recommend you try one of the fastest VPNs available, which you can get for a comparable price.
Are StreamVPN’s Speeds Fast Enough for Gaming? No
No, they aren’t. I don’t recommend StreamVPN for gaming because it requires good ping, especially in competitive environments like tournaments. Given its limited server network, some servers might be overcrowded, you could end too far away. These factors can slow down your speeds and increase your ping, which won’t be suitable for gaming. For gamers looking to play without interruptions, I recommend you use one of the top VPNs for gaming.
Server Network — Limited Coverage
StreamVPN has 120 servers in 13 countries. These include the US, the UK, Canada, France, Australia, Denmark, the Netherlands, Sweden, Norway, Germany, Italy, and Spain. It also offers over 2,000 IP addresses.
Each VPN location has regular and stealth servers. Stealth servers offer extra security by making the VPN traffic appear to be from a standard network. I asked StreamVPN's customer support if I’ll get a different IP address on both connections. During my research, I found some claims that it actually assigns you the same IP, so I wanted to check in with them. They responded vaguely by saying that IPs are assigned automatically on each connection without specifying whether I’ll get the same or different IPs on the primary and stealth server counterparts.
They didn’t answer whether the IPs would be different on both stealth and regular servers from the same location
Security — Decent Security Features
The good news is StreamVPN uses AES 256-bit encryption to hide your browsing data from your snoops and hackers. There’s also a kill switch that automatically disables your internet if your VPN connection drops to prevent your actual IP address from being exposed. Additionally, it comes with a DNS leak protection, which further strengthens your security.
StreamVPN integrates Stealth Mode that makes your traffic look like regular, making it harder for the VPN to get detected. It also uses 3 protocols:
- OpenVPN leverages the OpenSSL library with AES 256-bit encryption, which is currently the best you can get. It’s available on Windows, macOS, and Android.
- L2TP by itself is not the safest option. Most VPNs pair it with another protocol to make it safer, but StreamVPN doesn’t. You can use L2TP on Windows and iOS.
- IKEv2 is one of the fastest protocols. It can hop from WiFi to a mobile network without losing the VPN connection (this is great for phones and tablets). It’s available for macOS and iOS.
I emailed StreamVPN about setting up the VPN on my iPhone manually using the L2TP protocol. This was their response:
The representative’s instructions were concise and clear
Overall, I’d recommend using OpenVPN whenever possible. It’s open source code makes it the safest protocol since it’s constantly being updated by users from around the world.
Privacy — Vague Privacy Policy Makes It Untrustworthy
StreamVPN is based in the jurisdiction of Hong Kong with strict data laws, and it isn’t a part of the 5/9/14 Eyes Alliances. According to StreamVPN, it won’t sell or divulge your personal details to third parties without your consent, or without the law requiring it to do so.
However, Hong Kong is an administrative region of China, and their complicated relationship makes me wonder if I can trust StreamVPN's privacy policies. Perhaps, it won’t be long before Hong Kong implements mainland Chinese surveillance laws.
There’s no information in StreamVPN's Privacy Policy about the information that the VPN collects. However, its website records your name, phone number, email address, website usage data, and any details you provide when filling in contact forms. So, I recommend you check out a VPN with a clear no-logs policy that’s been verified.
Torrenting — Only 1 Server Location Supports Torrenting
StreamVPN's Netherlands servers support torrenting. In its Acceptable Use Policy (AUP), StreamVPN states that distributing or retaining any materials protected by copyright will result in the provider suspending or terminating your account.
Please note that the team and I don’t encourage users to take part in any illegal activities. For your own safety, always check the laws in your country before deciding to torrent. Because of its slow speeds and lack of servers that support P2P, StreamVPN isn’t a great choice for downloading files. My advice is to try one of the top VPNs for torrenting instead.
Does StreamVPN Work in China? In Some Regions
I contacted StreamVPN's customer support and they responded that the VPN doesn’t work in some regions of China without specifying which ones. They also recommended using Stealth Mode in China.
Stealth Mode scrambles your traffic, making it much harder to detect that a VPN is in use
Note that only government-approved VPNs are permitted in China, but the officials usually go after the VPN technology. No tourists have been penalized for using a VPN in China.
Simultaneous Device Connections — 5
StreamVPN supports up to 5 connections at a time with a single subscription. However, if you get the Sabai or DD-WRT routers, you can connect all your home devices simultaneously.
Installation & Apps
8.0
Device Compatibility — Works With the Major OSs
StreamVPN has native apps for Windows, Linux (Ubuntu), macOS, Android, iOS, and Amazon Fire TV. You can connect on a mobile/tablet using the Android and iOS app, and set up the VPN manually on Windows phones. However, there aren’t browser extensions for Chrome, Firefox, or Edge.
You can find the setup guides for all devices on StreamVPN's website
Additionally, you can configure StreamVPN on DD-WRT and Sabai Technology routers or buy one of its pre-configured VPN routers — Netgear Nighthawk, InvizBox 2, and Asus — with your subscription. Installing the VPN on your router means that any devices that connect to the WiFi will be protected — even if they don’t support VPNs normally. This means you can use it on Roku, Kodi, smart TVs, Apple TVs, PS4, Xbox One, and Nintendo Switch.
Setup & Installation — Quick and Straightforward
Starting a subscription is simple. Select a plan, provide your account details, choose the payment method, agree to StreamVPN's Privacy Policy and Terms & Conditions, and check out.
The entire process only takes a few minutes, after which you can install the VPN app. If you need help configuring the router or installing the apps, there are step-by-step tutorials on the website for each device.
You can also request one of their technical experts to install the service remotely via TeamViewer. They will contact you between 9am and 12am GMT on the same day.
Pricing
5.0
$
10.99
/ month
per month
StreamVPN offers 3 subscription plans, starting from $5.49/month for a long-term plan. Its prices are quite expensive — almost the same as some of the premium VPNs that offer a much better service. As is the case with most VPNs’ plans, StreamVPN's 1-month package costs more than the yearly subscriptions. So, the best value for your money would be to get a long-term plan.
StreamVPN guarantees safe payments. You can pay through Visa, MasterCard, Discover, and Maestro credit cards, or PayPal. Unfortunately, it doesn’t accept American Express credit cards or cryptocurrencies, such as Bitcoin.
It accepts the most popular credit cards and PayPal
StreamVPN does not offer a free trial, but there is a 30-day money-back guarantee. You can also cancel your subscription anytime.
Reliability & Support
7.0
StreamVPN delivers good customer service. On its website, there are thorough installation guides, a FAQ page, and a blog section that covers VPN-related posts. The only drawback is StreamVPN does not offer live chat or phone support.
In order to assess StreamVPN's responsiveness, I initiated contact by sending them an email to seek assistance with setting up the VPN remotely. I received a prompt reply from them within 40 minutes. Following this, I reached out to them on a couple of additional occasions and ascertained that their average response time hovers around 25 minutes.
The representative explained how to set up StreamVPN remotely
You can use the Help Desk (Help button) to send them a message if you can’t find what you’re looking for in the top results. The team will send an email confirming your ticket number. The Help Desk is available in 9 languages to support the 13 countries that StreamVPN covers and it isn’t the same as a live chat feature, so don’t expect real-time responses.