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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

StarVPN Review 2024: Offers Residential IPs, but Is It Safe?

Our Score: 6.3/10
Ranked 59th out of 198 VPNs
Matthew Amos Updated on 22nd September 2024 Senior Editor

StarVPN’s main selling point is its large network of residential IPs. In theory, these should be tough to block, which makes them ideal for marketers or people who work from home. But it also comes with several safety concerns, so is it worth a try?

I tested out everything StarVPN has to offer to find out. This included leak tests to see how well it can hide your real location. I also thoroughly investigated its privacy policies, performed extensive speed tests, and more.

Ultimately, it’s not a bad service to try if you need a ton of residential IPs. However, the high costs and below-average speeds mean it won’t be the best choice for everyone. If you need a VPN for uninterrupted streaming and lag-free gaming, you’re better off using one of the top VPNs. I recommend you try one of the best VPNs with money-back guarantees, faster speeds, and proven privacy policies.

Try StarVPN Today!

Short on Time? Here Are My Key Findings

Pros

Cons

StarVPN Features — 2024 Update

6.8
💸 Price 8 USD/month
📝 Does VPN keep logs? No
🖥 Number of servers 50+
💻 Number of devices per license 5
🛡 Kill switch Yes
🗺 Based in country Canada
🛠 Support Email support
📥 Supports torrenting Yes

Streaming — Good at Unblocking the Best Streaming Services, but There Are Drawbacks

7.0

StarVPN’s residential IPs could unblock the most popular platforms, but it’s still not a good choice for streaming. To get these residential IPs, you have to get one of the more expensive tiers. This could end up doubling the cost of your initial subscription.

You also won’t get the fastest speeds with StarVPN. I’m lucky to have a fast base connection (marry me Google Fiber). However, StarVPN dropped my rates by up to 82% in some tests. If you’re not starting out with great speeds, you might experience buffering – even though I didn’t.

Unblocked: Netflix, Disney+, Hulu, Amazon Prime Video, and BBC iPlayer

I was able to access entire Netflix libraries in the US, Germany, Canada, and Italy. This was with the residential IPs. Many data center IPs I tested didn’t work, or they only gave me Netflix Originals. This is a version of Netflix that only has movies and shows that are available everywhere. As much as I love Cobra Kai, I can only rewatch it so many times.

To find out if you’ve unblocked a full Netflix library, just scroll down until you see the Top 10. You should see a list of the country's most popular shows and movies. If you don't, I regret to inform you that you're in Netflix Originals, and people with better VPNs enjoy a wider variety of content.

The Netflix videos loaded quickly in high quality with no buffering. However, when I unblocked Hulu, I ran into some quality issues. It only took a few seconds to load How I Met Your Father. This is a brand new show, but it was so grainy I felt like I was watching Friends on a 45 kg TV from the 90s.

The FA Cup on BBC iPlayer had a similar retro look. It was easy to unblock this service with a UK residential server, and the video loaded instantly. I didn’t have any buffering either, but the video quality on BBC iPlayer was disappointing, no matter how nostalgic it made me feel.

I had to switch IPs to get Amazon Prime Video working (which stressed me out because of StarVPN’s limitations on IP updating). A residential IP in Virginia, US was blocked, but it worked with an IP in London. This let me watch The Boys in HD with no buffering, although I was sweating looking at the shrinking IP updates remaining on my dashboard.

My last test was with Disney+, which I easily unblocked. I was able to load Chip ‘N Dale’s Rescue Rangers in 2 seconds, and it looked beautiful. The quality was perfect, and it never paused to buffer, which impressed me.

These are good results, but it’s not really worth the money you spend. You can get a great streaming VPN for a lower price that offers many more locations.

Speed — Slow Nearby, but Decent at Long Distances

7.0

StarVPN gave me okay speeds on most servers, but residential locations are a little faster. There were a few servers that were always slow, like the Japanese datacenter location, but most gave me adequate rates.

Usually, I can get results from a dedicated tester that gets average speeds at various times of the day. This makes it easier to compare tests between different VPNs since they’re all done from the same location by one person with a consistent base speed. But, StarVPN only gives you 20 residential IP switches per month, so I decided to do the tests myself. I’m in Austin, Texas, so the base speed you see in the chart was recorded here.

Screenshot of a speed chart displaying download rates recorded while connected to several StarVPN serversI lost 45% of my speed on local servers and 54% on distant ones

I was surprised that residential servers were faster than the datacenter locations. Datacenter servers are usually a bit faster. But on any server, I lost around 50% of my base speed (at the least). That’s not a bad result at long distances, but it’s a pretty big drop on nearby servers. The top VPNs only lower my speeds by 10-20% on local servers.

Screenshot of Ookla speed tests done with no VPN connected and while connected to StarVPN's Australia serverI’m in the US, but the server in Australia only lowered my speeds by 44%

You might not mind these drops if you’re using StarVPN for business. But if you want to lose the minimum amount of speed while staying safe online, check out this list of the fastest VPNs available today.

Gaming — High Ping Causes Lag and Glitches

2.0

I can’t recommend playing games with StarVPN. It’s ideal to have a ping rate below 85 ms when you play online games. I got up to 165 ms in one test, so I’m not surprised that gameplay was terrible when I tested Counter Strike: Global Offensive.

Once it finally started, there were all sorts of bizarre glitches that had me falling through the floor and flying through the sky. It was definitely funny, but I wouldn’t describe it as fun. My team somehow won the first round. During the second, I could actually control my character properly. However, there was a noticeable lag whenever I tried to move or shoot. The lag made it feel like I was dying for an entire minute when I got shot.

You can find a VPN that’s suitable for online gaming with low ping in this list.

Server Network — A Million+ IPs but Only With the Most Expensive Plan

5.0

You can access a ton of IP addresses with StarVPN, but it’ll cost you. You can only switch static IPs 20 times with any account, but the highest tier lets you use rotating residential proxies, which can potentially let you switch between locations as much as you want.

I don’t like the fact that you have to pay for a tier to find out which locations it offers. That means I had to purchase a subscription to the static residential proxies to find out these are only available in Canada, Germany, Italy, the UK, and the US (which lets you choose between 11 states).

Datacenter IPs also let you connect from these 20 countries:

Australia Brazil Denmark France Hong Kong
India Israel Japan Moldova Netherlands
New Zealand Romania Russia Singapore South Africa
Spain Sweden Switzerland Turkey UAE

Altogether, it offers a decent amount of countries, but many of the top VPNs give you at least 3x as many countries for much less money. However, when it comes to residential IPs, you’ll have a hard time finding a VPN that offers more. StarVPN claims to be the only VPN provider that “offer(s) millions of IPs globally with ISP and regional filtering.”

Screenshot of StarVPN's Windows app highlighting the server networkThe region tab lets you change cities in the countries with city-level servers

It’s not too tough to switch servers with StarVPN, but there are more settings than most VPNs. You have to choose your server type, the country, region, and ISP. However, with most countries you’ll only be able to choose a random region and ISP. Overall, it’s not too difficult. The only thing is you have to click the “Save Settings” button before you connect. Otherwise, you might not get the location you expected. I kept getting the same ISP in California with every server I tested, until I got this troubleshooting advice from support.

In addition, the static residential IPs are hosted in data centers, meaning they’re not owned by actual people. You have to purchase the expensive rotating residential IPs to access addresses that belong to real homes.

You might find StarVPN’s network useful if you need residential IPs for business or marketing or need a static IP that won’t get blocked for work. But, if you just want to change locations to stay safe or access blocked content, you can get a VPN with many more locations for much cheaper here.

Security — Safe Apps With Several Important Features

6.0

You can successfully hide your location and stay safe online with StarVPN. Its updated app also makes me feel much safer using it. In the past, the StarVPN.exe file was flagged for malware by several top security companies when I ran it through VirusTotal. However, this is no longer an issue with the latest version, and StarVPN claims these were only false positives.

It passed all of my leak tests thanks to the 256-bit encryption it uses, which is practically unbreakable. The kill switch also worked as advertised, blocking my internet connection whenever I switched servers.

I would prefer if it were simpler to utilize various protocols with StarVPN. To use WireGuard and OpenVPN, different applications have to be installed. Unlike most VPNs, which allow a convenient switch between different protocols based on your customisation preferences, this one doesn't. However, a positive aspect is that StarVPN is compatible with TOR and offers a split tunneling functionality.

However, it’s missing a few additional security features that come with the top VPNs. It doesn’t have private DNS servers or double VPN. So overall, StarVPN is a good option for safeguarding your online privacy, but it’s still a pretty expensive service if you only need it for everyday activities. You can find a cheaper VPN with extra security features in this list.

Privacy — Good Policy but It Hasn’t Been Proven

8.0

StarVPN has a strict no-logs policy that states it won’t store your vital information. The policy says all the right things, but I hope it’s audited in the future. It’s also not in the most privacy-friendly country, which could cause some issues eventually. So, while I believe that StarVPN won’t log your personal information, there are some VPNs that will give you more peace of mind.

Does StarVPN Keep Logs? No

StarVPN doesn’t record any of your identifiable information through its apps. That means it doesn’t access or store your IP address or track any of your online activities. Plus, it doesn’t keep the type of anonymized information that many VPNs record, like timestamps, and your device type. Overall, I have no issues with StarVPN’s privacy policy.

Was StarVPN Audited? No

Independent audits are a way to prove a VPN sticks to its policies. StarVPN hasn’t undergone any, so you have to take it at its word. I always feel more comfortable using a VPN that’s gone through independent audits.

Based in Canada

StarVPN has headquarters in a country that’s a part of the 5 Eyes Alliance. This is an agreement between governments to share its citizens’ data. That means the Canadian government could ask StarVPN to change its policies or even ask for the IP addresses it saves. Many VPNs avoid this privacy concern by staying in countries outside of this agreement.

Does StarVPN Work in China? Yes

You can use StarVPN in China thanks to its obfuscation technology. This is a feature that hides your VPN use, which you can turn on in the app settings.

Screenshot of an email conversation with StarVPN support staff where they confirm it works in ChinaYou can also use Shadowsocks, but I don’t recommend it since it’s not encrypted

The Chinese government has banned many VPNs, but it usually only goes after the technology. There haven’t been cases of tourists getting in trouble for using VPNs. But the laws are always changing, so you should read them thoroughly before you decide to use a VPN in China.

Torrenting — Good Speeds With a Few Limitations

8.0

StarVPN was faster than my base torrenting speed, but there are a few better options for P2P. I performed my test by downloading the copyright-free movie It’s a Wonderful Life. It was a 1.97 GB file, which I could download in about an hour and a half with no VPN connected.

Using a static IP in Georgia, I could complete the file in under one hour. It did take a little longer to start downloading, but that’s still pretty impressive. Unfortunately, there is no StarVPN app for macOS or Linux (as of right now).

It also doesn’t have port forwarding, which can improve download and upload speeds while torrenting. You can try a VPN with more features better suited for torrenting in this list.

Installation & Apps

7.0

StarVPN’s app is easy to use, but I hope it’s offered for more devices in the future. You can also access StarVPN’s servers manually on most devices. However, it’s more complicated than using a VPN with a native app, but I’ve used other services with residential IPs that are much more complicated.

Setup & Installation

After you’ve signed up, it’s straightforward to get started. You just download the appropriate app, follow the installation steps, and you’re ready. It’s just as simple as installing any of the most popular VPNs. I had it ready to go in about 3 minutes on mobile and desktop.

Device Compatibility

StarVPN has native apps for Windows, Android, and iOS. It’s also working on an app for macOS. The Windows app uses the OpenVPN protocol, and the mobile apps use WireGuard. Those are the only major differences between the different apps, which I appreciate. Unfortunately, there are no Linux, smart TV apps, or browser extensions.

If you want to connect a smart TV or gaming console to your VPN, I recommend you try one of the VPNs that make connecting multiple devices easy.

You can only connect a smart TV or gaming console by setting it up on your router. There are setup guides for GL.inet, Asus, and DD-WRT routers on StarVPN’s website. However, you’ll be able to connect easily with any router with WireGuard or OpenVPN natively. I don’t recommend installing protocols on your router unless you’re tech-savvy because it can cause serious issues, and they’re not cheap.

Simultaneous Device Connections

You can connect up to 5 devices with OpenVPN, and 5 with WireGuard. I tested it out with my Windows laptop, Android Phone, and my friends’ iPhone. There was no noticeable difference in speeds, even while streaming with each at the same time. If you’re using StarVPN for business, this is probably enough simultaneous connections.

Pricing

6.0
Datacentre
$ 8 / month per month
Business Residential
$ 20 / month per month
Premium Residential
$ 45 / month per month

StarVPN’s full residential library will cost you several times as much as a standard VPN plan. There are four tiers in total, and the rotating residential IPs are only available with the most expensive plan. The static IPs come with 20 updates on the top two plans. The cheapest premium plan lets you use datacenter IPs for a price comparable to most VPNs. Then there’s the free plan that lets you use 2 GB of data a day with datacenter IPs.

You can pay for a subscription with credit cards, Paypal, and cryptocurrency. It claims there’s a two day trial you can request, but I never got a response from support when I asked about it. It’s possible to get a refund on the datacenter plans, but you can’t get your money back for residential plans.

The prices for static IPs are comparable to most other VPNs. Many charge you $2 or more for one IP, so that’s the same price as the cheapest residential plan. Overall, StarVPN is too expensive to use like a normal VPN, but it’s a good option if you need it for business.

Reliability & Support

6.3

StarVPN offers decent support, but I wish it had a 24/7 live chat. The top VPNs all offer this service, so you get answers much faster. However, it claims one will be coming for “enterprise customers” soon. While StarVPN gave me solid answers to my questions, they were usually brief. That meant I had to wait even longer to continue the conversation. On the plus side, you can get in touch with an agent on Telegram if you ask for their handle.

Screenshot of an email from StarVPN support where they told me to turn off IPv6 Leak Protection to connectTurning off IPv6 Leak Protection fixed the connection issues I was having with StarVPN

StarVPN promises to return your emails within 24 hours, and that always happened for me. Sometimes I’d get a response in around 15 minutes. Other times, it could take quite a bit longer. Eventually, all my emails were responded to during my most recent tests.

It also has a small FAQ section on the website, but it’s not very detailed. There’s never more than a few paragraphs for each question, and it doesn’t contain any videos, a blog, or news updates.

I always prefer using a VPN with great support. This isn’t just because of the peace of mind it gives me but also because it shows how confident the company is in its product. StarVPN is on its way, but I can’t give it the highest marks just yet. You can get a VPN with 24/7 live chat and knowledgeable support staff in this list.

Compare StarVPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — Too Expensive Unless You Need Residential IPs

I only recommend StarVPN if you need residential IPs for a specific purpose. That is its standout feature, and while it performs well in most other areas, it’s not at the level of the top VPNs. For a lower price, you can find several providers that are faster, have proven privacy policies, additional locations, and more. Have a look at this list if you want a premium VPN with dedicated IP addresses that won’t compromise your speed.

  • Millions of residential IPs
  • Unblocks many streaming platforms
  • Solid security with a kill switch
  • Strict no-logging policy

FAQs on StarVPN

Will StarVPN slow me down?

Yes, it will slow you down. Every server type I used lowered my speeds by around 40% or more. Residential IPs were only a few percentage points faster than datacenter IPs, so there’s no way to increase your speeds. While its long distance speeds were normal, the top VPNs rarely slowed me down by more than 25% on local servers.

Will StarVPN work for Windows, Mac, Android, iOS, and Chrome?

Yes, you can connect to StarVPN with any of these operating systems and on just about any browser. However, it only offers native apps for Windows, Android, and iOS devices. You can also connect to its servers manually through the WireGuard or OpenVPN apps.

Will StarVPN keep me safe?

Yes, StarVPN will keep you safe. The app protects you with AES 256-bit encryption. This is the same level militaries and banks around the world use, and it made sure StarVPN passed all of my leak tests. It also offers a kill switch that will block your connection if the VPN ever disconnects, so you’re always protected.

Can you use StarVPN’s residential IPs for free?

No, the free plan only lets you use datacenter IPs. Only the two most expensive plans let you use its residential IPs. No matter what plan you choose, you can only use 20 different static IPs in a month before you have to pay extra.

Money Back Guarantee (Days): 0
Mobile app:
Number of devices per license: 5
VPN Plans: starvpn.com
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
StarVPN User Reviews (User reviews are not verified)
7.7
Based on 6 reviews in 1 languages

Write a Review on StarVPN

Please rate VPN.

All Speed Streaming Security Сustomer service
James
James
10/10
A bit pricey but worth it!

I have the $20 per month 'Business Residential' Plan. Clean residential IP in LosAngeles, I was able to watch all USA streaming services. They have a wireguard configuration file if you need to manually configure it on your router, also new MacOS VPN app that supports wireguard. As of October 2023, wireguard speeds have increased significantly, due to their upgrade in their network. Most of the top VPNs I have tried, is a hit or miss with their streaming, most of the time it works, but when their redirect goes down, its frustrating waiting for the top vpn to fix, with StarVPN its all native IP that works with all streaming, no smart DNS redirects that the other guys use. Also logging into banking or even PayPal is hassle free, as the IP is very clean, also no captchas at all, as you have a dedicated residential IP. I rather pay the $20 a month for hassle free streaming, and no blocked sites, yes no 24/7 chat support or super low pings, as it has to go from datacenter to residential lines, but its fast, stable, and it just works, all sites and streaming services in the country of your choice works on native IP.

Aldo
Aldo
10/10
Life saver

I work remote from Venezuela and my corporate VPN bans VPN IP. StarVPN is the only provider that can bypass VPN blocks. I've tried many others and they all failed. Support was patient and responses were instant. They helped me setup my GLiNet router and also provided remote support via TeamViewer.

    Zema
    Zema
    2/10
    Stay away

    Shady company, their VPN eventually stops connecting and support does not bother to resolve the issue. Once I create a new account it works again for some time. Also, it appears they block connections from France and certain regions of the UK.

    About the Author

    Matthew is a writer and editor for VPNMentor with a proven track record of providing in-depth analysis of the most highly regarded VPNs, including ExpressVPN and CyberGhost. His unparalleled expertise has enabled him to consistently deliver cutting-edge insights on the most sought-after (and newest) VPN services.

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