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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

PrivadoVPN Review 2024: Free Plan, but Is It Safe?

Our Score: 7.4/10
Ranked 21st out of 198 VPNs
Matthew Amos Updated on 17th November 2024 Fact-checked by Anneke van Aswegen Senior Editor

PrivadoVPN is an up-and-coming service with a popular free version. It’s one of the few genuinely free VPNs that even has servers in Brazil. But is it a safe choice, and is the premium service worth upgrading? We tested all of its features to find out.

After our tests, I can recommend PrivadoVPN as a first-rate free service and a solid premium one. The free version offers 13 locations, a full suite of security features, and good speeds. However, there are paid VPNs with more extensive networks, live chat support, and better device compatibility for a comparable price to its premium plans.

Short on Time? Here Are My Key Findings

Pros

Cons

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PrivadoVPN Features — 2024 Update

7.2
💸 Price 1.11 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 338+
💻 Number of devices per license 10
🛡 Kill switch Yes
🗺 Based in country Switzerland
🛠 Support Email support
📥 Supports torrenting Yes

Streaming — Impressive on Free and Premium Tiers

9.0

PrivadoVPN’s premium app can safely access all the top streaming platforms and provide excellent playback quality. The premium locations worked great in the tests done by my international team and myself. We only had to adjust the protocols a few times, but there was no further troubleshooting required.

Its free option works nearly as well although it’s not compatible with as many platforms. However, its data limit (10GB per month) means you won’t be able to stream for long, especially in high quality. But, it’s still a great way to test out the VPN for streaming without making a commitment.

Be advised. The VPNs we endorse almost always follow strict no-logging policies. These are agreements that claim the company can’t see or record your online activities. That leaves you responsible for how they’re used. My team and I urge you to follow all copyright laws.

Works With: Netflix, Hulu, Disney+, Amazon Prime Video, Max, and BBC iPlayer

We were able to watch full Netflix libraries from several countries. I was happy that there were no quality issues. Videos loaded with little hesitation, and we rarely encountered any buffering with the platform.

Screenshot of Netflix player streaming Emily in Paris while connected to PrivadoVPN's free Miami serverOpenVPN TCP was the protocol that worked best for quality streams

BBC iPlayer worked just as well. We were able to encrypt our connections and watch One Piece without even noticing a VPN was activated.

Screenshot of Disney+ player streaming Agatha All Along while connected to PrivadoVPN's free Miami serverIt worked just as well whether we used the free or premium app

Hulu and Amazon Prime Video worked great with the paid app. However, they couldn’t be safely viewed with the free version. It’s actually a great result that only 2 platforms didn't work with the free tier. Most free VPNs have trouble securely accessing any major platforms (they’re generally used for things like YouTube).

Screenshot of Max player streaming The Lord of the Rings: Return of the King while connected to PrivadoVPN's free Miami serverIt worked great using multiple browsers and while casting

In the end, PrivadoVPN has no problems safely accessing the most popular platforms from anywhere. As stated above, you’ll need to use the premium app to get the most out of it. It could even be one of the best free VPNs for streaming someday, but it would have to adjust its data restrictions.

Speed — Above-Average Rates On All Plans

7.6

PrivadoVPN is fast on nearby locations and decent on distant ones. All VPNs will slow you down more as the servers get farther away, but we’ve found several that maintain better rates than Privado.

We employ a speed expert from the UK to do the vast majority of our tests. Since they connect from the same location with the same connection, it helps us create more fair comparisons. For Privado’s tests, OpenVPN UDP was utilized because it provided the fastest speeds.

Screenshot of a chart showing speeds on various PrivadoVPN serversThere was a 10% drop on nearby servers and 44% on distant ones

The fastest VPNs lower speeds 10-20% on nearby locations, and Privado is right in that range. They also reduce rates about 40-60% when servers get farther away, but Privado started dropping our speeds at closer distances than they normally do.

The speeds are basically identical on free and paid servers. But, you only get 13 locations with the free app, so you’ll encounter significant drops if there isn’t a location closeby. Based on our tests, it didn’t seem like the free servers were more crowded than paid ones, but that’s another possibility that could result in speed loss.

It’s unfortunate the VPN doesn’t provide load statistics (which measure how crowded server locations are). This could make it easier to find faster servers, but I do appreciate that you can adjust its Best Location feature. You can make it choose the best server for you based on location or latency.

Screenshot of Ookla speed tests done with no VPN connected and while connected to Privado VPN's free Miami serverNot many free VPNs can maintain these speeds at 7,000+ km

Privado performs well in this category, especially for a newer VPN. On the other hand, there are more established VPNs that are quite a bit faster. To find a service that makes it easier to find nearby connections, check out our list of the fastest VPNs.

Gaming — Not the Most Reliable Option

5.8

PrivadoVPN often has ping rates that are too high for enjoyable online gaming sessions. Like with streaming, you won’t be able to game for very long with its restrictive free app either. Its small server network could also cause issues because I’ve never found a VPN that lets you play games with minimal lag on distant servers.

This is because ping is affected even worse by distance than download or upload rates. You want a ping of about 85ms or less to play online. Unfortunately, Privado’s ping results were often much slower.

Screenshot of Counter Strike 2 being played while connected to PrivadoVPN's South African server The ping rates would constantly fluctuate from okay to terrible

There are many VPNs better suited for gaming with optimized servers and faster speeds. The top gaming VPNs also come with protection from DDoS threats, which are a horrible category of cyberattacks you want to avoid on sketchy gaming networks. I recommend you take a look at our best VPNs for gaming to stay safe while you hone your skills.

Server Network — Small Selection Without Many Extra Features

6.0

The VPN provides 338 servers in 49 countries which doesn’t compare favorably to its competitors. For example, CyberGhost offers twice as many countries and their prices are nearly the same on the longest subscriptions.

Servers are largely concentrated in Europe. There’s also an okay selection in Asia. Only 1 country is offered in Africa, and South America gets 2. So, I’d keep these in mind if you’re trying to optimize speeds. There are no optimized servers. Although the VPN didn’t require them for streaming, it could have helped its gaming results.

The free tier lets you connect to 13 locations, and it’s one of the few free VPNs that offers a server in Brazil. Check out all the countries its free service provides:

United Kingdom United States Brazil Argentina India
Canada Mexico Germany France The Netherlands

It was annoying that it took about 25 seconds on average to establish a connection. Once again, this was exactly the same while using free and premium locations. It also takes nearly as long to disconnect. This isn’t a huge issue, but top VPNs only take about 5 seconds to connect.

Screenshot displaying the Windows app highlighting the different ways to sort the serversI did find it strange that I never saw any listed as slow

Support stated it couldn’t disclose if it owns its servers or uses virtual locations. They claimed this was due to security reasons. However, many VPNs are proud to let you know when they own their servers since it gives less people access to them. This makes them more privacy-friendly. Virtual locations aren’t a problem, but they could be farther away than you expect.

It also doesn’t sell dedicated IP addresses. These are necessary if you want to safely set up something like a website, which requires a consistent address. Many VPNs offer them for a small additional fee. You can find a VPN with a vast network and options for static IPs in this list.

Security — Safe With a Good Amount of Customization

8.3

PrivadoVPN can keep you safe, and it gives you a vast number of security options. It comes with all the necessary features to protect you from hackers and snoops online, and I’m glad its free app can access all its security settings.

Screenshot of a leak test performed on ipleak.net while connected to PrivadoVPN's Seoul serverAll tests were successful with free and premium servers

In addition to the features listed below, it comes with Smart Route (its name for split tunneling). This allows you to keep some traffic out of the VPN tunnel. I find it useful when I need to access my bank app. I put it on my regular connection, so I don’t get flagged.

Encryption & Protocols

You’ll get AES 256-bit encryption and a great selection of protocols. This is the standard encryption level you should expect with any VPN. It’s put into practice by major banks around the world because it’s nearly impossible to decrypt. You can also customize your connection by deciding which protocols it connects through. Check out this breakdown of each one:

  • OpenVPN is generally the safest option. It’s open-source, which allows cybersecurity enthusiasts all over the world to check it for vulnerabilities. The TCP version is more stable, while UDP offers better speeds. The Scramble option can also obfuscate your connection with OpenVPN, which makes your VPN traffic look like normal traffic.
  • WireGuard is usually the fastest choice. However, as you saw in our tests, OpenVPN UDP outperformed it with this VPN. Still, it’s a good option because it’s secure and could work better with certain platforms or websites.
  • IKEv2 is an older protocol well-suited for mobile devices. While OpenVPN and WireGuard offer more advanced security, IKEv2 is more lightweight. This means it drains less battery and can reconnect more quickly when you’re switching between networks.

Kill Switch

This is a particularly important feature which acts as a failsafe in case the VPN ever falters. In the event that the VPN suddenly disconnects, the kill switch cuts off your internet connection. That prevents you from going online without any protection. I appreciate that you can set it to allow local network devices or certain applications through (like printers).

Control Tower (Ad and Malware Blocker)

Control Tower offers tons of selection for blocking pop-ups, adult content, social media apps and more. I was impressed by how comprehensive it is. There are 3 categories you can adjust here: Threats, Family Security, and Social. The first category offers your main protections, while the other 2 allow you to censor the internet for children.

It’s a good ad-blocker, but like with most VPNs, some things can still sneak through. For example, you shouldn’t rely on it to block ads on YouTube videos, but it’s quite effective on banner ads, malicious websites, and installation files with malware.

Privacy — Excellent Policy That Just Requires Verification

7.9

PrivadoVPN has a great no-logging policy and is located in one of the most privacy-friendly countries. Its policies state that it never stores users’ IP addresses and that it has no access to their online traffic. The only thing is it hasn’t undergone an audit or any kind of legal court case which could definitively prove its policies are followed.

Does PrivadoVPN Keep Logs? No

The VPN only stores aggregated and anonymized information to keep its services running. This includes things like operating systems, device type, total number of installs, and the number of active users. It also has to track the amount of data used on its free app.

Screenshot of PrivadoVPN's privacy policy in the section labelled It claims data is stored in locked facilities monitored 24/7

I appreciate that it stores so little because even some great VPNs record more anonymized information. This can include things like timestamps, the IP addresses of the servers you connect to, and which country you access the VPN from.

Was PrivadoVPN Audited? No

There is no evidence online that PrivadoVPN has undergone any kind of third party audit. While it can be an expensive process, the top VPNs pay credible outside organizations to test their infrastructure and to make sure they’re following their policies. Needless to say, I hope Privado goes through this process in the future.

Based in Switzerland

Switzerland isn’t a part of the 5/9/14 Eyes Alliances, which makes it a more attractive location for a VPN company. This is an agreement between several governments to share their citizens’ information. So, I’m always happy to see a VPN with headquarters outside of it.

Does PrivadoVPN Work in China? Yes

PrivadoVPN support staff confirmed that the VPN does work in China.

Screenshot of an email from PrivadoVPN support where they confirmed it works in China The APK file can be downloaded without the Google Play store

It’s true that the Chinese government has banned many VPNs, but there have been no publicly-reported cases of them prosecuting the individuals who use them. With that said, my team and I don’t condone any illegal activities. We strongly recommend that you read up on the local laws before using a VPN anywhere in the world.

Torrenting — Fast With the Security You Want on P2P Networks

8.0

PrivadoVPN let us download torrents slightly faster than we could with no VPN connected. In our test, we used a nearby server to access a 700MB torrent file. Without a VPN, it would have taken us 20 minutes to complete. Impressively, it only took about 19 minutes with Privado connected. But, you could have decreased speeds if there are no servers near you.

Although there’s no port forwarding feature in the app, it’s plenty fast without it. This is a feature that can be helpful for torrenting as it’s known to increase both downloading and seeding speeds. In addition, Privado’s great security features make it a VPN I feel safe using on P2P networks where you never know who you’re connecting with.

While torrenting is legal in most countries, it’s illegal to download copyrighted files everywhere. We ask that you please only access torrents within the public domain.

Installation & Apps

7.2

Installation & Apps — Attractive Interface, but It Could Support More Devices

Privado has some beautiful apps that are a breeze to navigate. On both mobile and desktop, it features lovely interfaces. I especially love the visuals you see while connecting. It looks like you’re watching the inside of a lock twisting around to snap in place (although it’s still annoying how long this process takes).

Screenshot of the PrivadoVPN Windows app highlighting the Control Tower blocker feature There are 20 different blocking options available in total

One small problem is that you have to “save” any changes you make in the settings menu. It’s not a big deal, but it adds an unnecessary extra step that makes its otherwise intuitive interface more clunky.

Beyond that it’s difficult to find much else to complain about when it comes to the apps themselves. I appreciate that you can search for servers, and the settings are distributed in a logical way, which means there’s not much of a learning curve.

Setup & Installation

Like with most modern VPNs, you should be able to install Privado and connect within a few minutes.

Screenshot of PrivadoVPN's website highlighting the page that offers the Windows download applicationI appreciate how easy it is to download its smart TV apps too

My main complaint is that it only supports manual installations for many important devices. As I’ll elaborate on below, this makes you lose out on a lot of features, and it can be a hassle to set up.

Device Compatibility

There are complete apps for the major operating systems and several smart TVs. I was also impressed at how robust each of these applications are. None of the devices it fully supports get stuck with an inferior version of PrivadoVPN. Its free version is also available on all these devices.

However, there are no browser extensions. And more importantly, you can only install it on routers and Linux devices manually, meaning you can only connect and disconnect from servers. This is fairly disappointing as many VPNs now support full graphical interfaces for Linux. If you want a complete app, check out our list of the best VPNs for Linux.

Desktop — Apps for Windows and Mac

These apps are pretty much identical, so both are great. You get the same choices of protocols, split tunneling, the kill switch, and all of its blocking abilities. This is a great plus for Privado because many VPNs put more energy into their Windows apps, leaving Apple users with subpar versions.

Android and iPhone (iOS)

Mobile apps are just as good as the desktop ones with all the same features. The only small difference is that you have to access the Control Tower options through its website on iOS devices.

Apps for Amazon Fire TV, Android TV, & Apple TV

Apps for these smart TVs are downloaded straight through the televisions’ store. You download it the way you’d access any other application or channel. I was impressed that they even come with several of its ad blocking features. But, as you’ll soon see, there are other VPNs that make it easier to protect any smart TV.

Router Compatibility

You can manually connect to Privado’s servers on Asus, pfSense, and DD-WRT routers. The problem is this can be a pretty long and tedious process. It also doesn’t let you use its kill switch or split tunneling.

It’s too bad because connecting a VPN to your router gives you an easy way to protect all your devices in one shot (including gaming consoles and any smart TV). There are VPNs that offer full-featured apps for routers, or even sell routers with their services pre-installed. You can learn more about the best VPNs for routers in this article.

Simultaneous Device Connections

It comes with 10 simultaneous device connections. That’s pretty generous since the standard is 5 connections, and many VPNs make you pay for additional devices. However, be aware that the free version only allows 1 connection.

To test this out, we connected 2 Windows laptops, a Macbook, and both an iOS and Android phone. We had no issues streaming on all of them at once, so you shouldn’t expect a dip in performance with several devices connected at once, even on the same server.

Pricing

8.0
24 Months + 3 Free Months
$ 1.11 / month per month
12 Months + 3 Free Months
$ 1.33 / month per month
1 Month
$ 10.99 / month per month

Pricing — Good Value, Plus a Great Free Option

Privado has cheap prices, especially on its longest tiers. You can find better deals when it comes to monthly plans since it doesn’t provide its 30-day money-back guarantee for this plan. But, the more extended subscriptions do offer great value.

Screenshot of a email thread with PrivadoVPN's support staff where they told me no refunds are allowed for monthly plans Most VPNs have guarantees for every tier even if they're shorter

With that said, there are a small number of VPNs that offer more value at a similar price. For example, Surfshark’s longest plan is about the same price as Privado’s. But, it comes with a much larger server network, better gaming performance, an audited no-logging policy, 24/7 live chat support, and more. So, Privado still has room to improve in this area.

It also has one of the best free versions of any VPN you can find. Just to recap, it comes with 13 locations, it’s just as fast as the premium app, and it lets you access all of PrivadoVPN’s substantial security features. The only issue is that it comes with a 10GB per month data cap and can only be used on one device, which means it’s not a viable choice for streaming, gaming, or torrenting.

The VPN accepts Paypal, major American credit cards, and several cryptocurrencies. These include Bitcoin, Ethereum, and Litecoin. Plus, it also supports alternative payment methods like Mint, UnionPay, Sofort, and more.

Reliability & Support

7.0

Reliability and Support — There’s No Live Chat, but It’s Email Support is Great

It’s too bad Privado doesn’t have a 24/7 live chat because its agents are great. Although the website states that it offers 24/7 support, this is only via email. While I’d usually be skeptical of VPNs claiming they have support staff waiting to answer questions at any time, I believe Privado.

During our tests, we contacted Privado 10+ times, and they usually emailed back in less than an hour. Having tested over a 100 VPNs, I can say this is incredibly rare. Many services make you wait an entire day to get responses to your emails because they only have staff on hand for limited hours.

Screenshot of a conversation with Privado support where they state they can't offer more information about their server network They provide some of the fastest email responses I've seen

The staff always gave me detailed and polite answers to my questions. This is what you should expect from any VPN, but it’s unfortunately not all that common. Its website also comes with an extensive knowledge base. I just wish there were more FAQs since its blogs can be quite long, and it takes a while to find your specific answer within them.

Compare PrivadoVPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — A Great Free VPN and a Good Premium Service

It’s tough to find a better free VPN, and Privado’s premium service is no slouch either. It’s one of the only VPNs with free servers in Brazil, and it’s faster than most other free providers. The premium plan takes away its data and device connection limits, which makes it a formidable VPN for streaming too.

On the other hand, there are a few areas where Privado misses the mark. Its server network is too small, and it performed poorly during gaming sessions. Plus, there’s no 24/7 live chat, and it would be nice if it supported more devices. To find premium options that top it in each of these areas, take a look at our list of the best VPNs available today.

  • Standout streaming performance
  • One of the best free VPNs
  • Advanced security features
  • No-logging policy

FAQs on PrivadoVPN

Does Privado VPN work in Brazil?

PrivadoVPN support staff claim it works great in Brazil. It offers servers in Brazil and Argentina on its free VPN as well. However, you can be fined for using a VPN to access certain websites or social media platforms in Brazil. vpnMentor does not condone any illegal activities and urges you to read up on the laws before using a VPN wherever you live.

Is PrivadoVPN really free?

Yes, PrivadoVPN offers a completely free tier. It lets you connect to 13 locations, including the US, Argentina, Brazil, and the UK. This version comes with a kill switch, split tunneling, and its ad and malware blocker too. It’s quite fast if you can find a nearby server, but there is a 10GB/month data usage limit.

Is PrivadoVPN trustworthy? Is it legit?

Yes, PrivadoVPN is a trustworthy VPN with a strict no-logging policy. It claims to never record any of its users’ online traffic or IP addresses. While it’s located in the privacy-friendly country of Switzerland, it would be nice if its privacy policy underwent a third-party audit in the future. This could prove without a doubt that its claims are followed.

Is Privado a better free VPN than ProtonVPN?

No, but it’s still a very good free option. The biggest advantage ProtonVPN has is that it doesn’t impose data limits while Privado only gives you 10GB per month. However, PrivadoVPN offers free servers in locations like Brazil and Argentina, and ProtonVPN doesn’t. It can also be a little faster than ProtonVPN, depending on how close its free servers are to your location.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: 10
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
PrivadoVPN User Reviews (User reviews are not verified)
6.0
Based on 3 reviews in 2 languages

Write a Review on PrivadoVPN

Please rate VPN.

All Speed Streaming Security Сustomer service
nospam
nospam
6/10
average price, reasonable country repertory

Aside of the basic features that is supposed most of VPN providers are offering nowadays, I'd like to warn about some limitations of PrivadoVPN: - As Gibsons review remarks in this article, PrivadoVPN is using same IP for several destinations, that's an innconvenience as the review explains. - Port-Forwarding is not allowed. Meanwhile others VPN providers offers an small limited amount of them, PrivadoVPN doesn't at the moment of this review. - From my two years experience traffic speed is medium-slow in many countries connections. For streaming purposes this is like no choice would exist on these countries.

    Gibson
    Gibson
    2/10
    Is PrivadoVPN Dishonest?

    PrivadoVPN is a VPN service that markets itself as being secure and private. However, there have been some concerns about the company’s honesty. One of the main concerns is that PrivadoVPN’s servers overlap too much. This means that multiple servers are actually using the same IP address. This can make it difficult to hide your real IP address and location, which is one of the main benefits of using a VPN. For example, the following servers all have the same IP address: dtw.socks.privado.io (Detroit, USA) ->85.12.61.9 jfk.socks.privado.io (New York, USA) ->85.12.61.9 gru.socks.privado.io (São Paulo, Brazil) ->85.12.61.9 eze.socks.privado.io (Buenos Aires, Argentina) ->85.12.61.9 dca.socks.privado.io (Washington DC, USA) ->85.12.61.9 PH(Manila): mnl.socks.privado.io-->209.58.185.120 HK(Hong Kong): hkg.socks.privado.io-->209.58.185.120 JP(Tokyo): nrt.socks.privado.io-->209.58.185.120 KR(Seoul): icn.socks.privado.io-->209.58.185.120 TW(Taipei): tsa.socks.privado.io-->209.58.185.120

    Vladimir
    Vladimir
    10/10
    Лучший vpn по цене и качеству

    Всё ок. не тормозит все подключения работают быстро и адекватно Privado VPN лучший в своём ценовом сегменте, лучший в соотношении цена - качество легко настраивать и управлять подключение всегда ровное и стабильное

    About the Author

    Matthew is a writer and editor for VPNMentor with a proven track record of providing in-depth analysis of the most highly regarded VPNs, including ExpressVPN and CyberGhost. His unparalleled expertise has enabled him to consistently deliver cutting-edge insights on the most sought-after (and newest) VPN services.

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