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vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Advertising Disclosure

vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

FastVPN Review 2024 — Intuitive and Cheap, but Is It Safe?

Our Score: 6.4/10
Ranked 52nd out of 198 VPNs
Lawrence Wachira Updated on 8th September 2024 Fact-checked by Matthew Amos Editor

FastVPN, powered by the well-known domain name registrar Namecheap, makes some big claims. It promises high-performance servers, customer satisfaction, robust security, and a no-logs policy — all without breaking the bank. But can it rival the top VPNs, or is the price so low because it’s no good?

After thorough testing, I can’t recommend FastVPN (previously Namecheap VPN) due to questionable privacy practices and the potential request for sensitive data. Plus, its network isn’t extensive enough to handle overcrowding issues. I recommend you choose a reliable VPN from this list instead, as they’re far better than FastVPN on all fronts.

Try FastVPN Risk-Free >>

Short on Time? Here Are My Key Findings

Pros

Cons

Namecheap VPN Features — 2024 Update

6.0
💸 Price 2.88 USD/month
📆 Money Back Guarantee 30 Days
📝 Does VPN keep logs? No
🖥 Number of servers 1000+
🛡 Kill switch Yes
🗺 Based in country United States
🛠 Support 24/7 Live Chat Support
📥 Supports torrenting Yes

Streaming — Great Quality on Both Regular and Dedicated Servers

9.0

FastVPN makes it possible to securely access the top streaming platforms from anywhere. During all of our tests, the VPN could successfully stream with fast loading times. Quality stood out on regular servers, but the dedicated ones for streaming, still in beta, also held their own.

Editor's note. The VPNs our team recommends almost always follow no-logging policies. These are agreements they make with their users to never view their online activities. This means you’ll be completely responsible for how these applications are used. My team and I ask that you always uphold copyright laws.

Works With: Netflix, Max, Amazon Prime Video, Disney+, Hulu, ITVX, BBC iPlayer, and Peacock

FastVPN could safely access ITVX and BBC iPlayer seamlessly. We watched live shows and movies like Skyfall on ITVX without buffering. The streaming quality on BBC iPlayer was just as good.

We had a comparable experience with popular US platforms. With both server types, we watched Barbie on Max, Rio 2 on Disney+, John Wick on Peacock, and The Baxters on Amazon Prime Video, but there was a small discrepancy. For example, when watching Max, we noticed that regular servers achieved the best quality faster.

A screenshot of Disney+ streaming Wish while connected to FastVPN's US serverThe same connections supported uninterrupted streaming on Hulu

We could safely watch Netflix Canada, Japan, US, and UK. On the platform, we largely experienced high-quality videos with minimal load times. The exception was in one instance where a standard server provided pixelated playback during Gentlemen.

Screenshot of Netflix player streaming Bad Dinosaurs while connected to FastVPN's streaming serverMy US colleague experienced improved quality with the optimized server

Overall, FastVPN works much better for streaming than it did in our last round of tests. If the VPN keeps adding streaming-specific servers in more locations, I could easily see it become a top choice for secure streaming.

Speed — Nearby Results Weren’t as Impressive as We’d Hoped

5.6

FastVPN dropped our speeds considerably on most of its servers. All tests were conducted using the fastest protocol (WireGuard) from the same location in the US to thoroughly assess its performance.

Our US tester carried out several tests on each server, and the averages are below.

A screenshot showing FastVPN's speed results across servers in Europe, North America, South America, Asia, Africa, and OceaniaThe US testers speeds fell 49% on servers nearby and 57% on far-away ones

You can expect a 10-20% dip on short-distance servers with top VPNs; FastVPN's closest server dropped our speeds by 26%. It’s not a huge issue if you have high base rates. But, if you don’t, it could become too slow for bandwidth-intensive activities like torrenting and gaming. All VPNs drop your speeds at least a little, but FastVPN does it more than the average.

A screenshot of Ookla speed tests done while connected to FastVPN's France server and with no VPN connectedSome great VPNs drop your speeds by over 40% at this distance

Far-away servers in France and the UAE (both over 8,000km away) performed well largely due to low server load. I do appreciate that FastVPN shows you how crowded each server is. A server's response time hinges on its current load and can slow significantly when it gets too busy. Still, with FastVPN’s smaller network, there will be many times when you have no choice but to connect to a crowded server.

Overall, you might experience significant slowdowns with FastVPN. If you want a VPN that’s consistently fast, consider one of these options that perform exceptionally well at all distances.

Gaming — A Good Option for Online Gaming on Nearby Servers

8.6

FastVPN’s low ping rates let me enjoy smooth gameplay. FastVPN’s South African server — the closest to my location in Kenya — kept my rates below 70ms. You need a ping that’s under 85ms to avoid delays between your keyboard inputs and the in-game responses.

A screenshot showing playing Counter-Strike 2 while connected to the nearest FastVPN server in South Africa.I had a similar experience while playing World of Tanks

Loading games on far-off servers like France and the USA was time-consuming, prompting me to exit before the fun began. However, this isn’t a big issue as I haven't found a VPN yet that can handle gaming on long-distance servers. Overall, FastVPN is great for gaming on nearby servers.

Server Network — 1,000 Servers in 90 Countries

6.4

FastVPN has a small network, but it's decently distributed. Most of the servers are in Europe, with several locations spread across the Americas and Asia. It has a limited presence in the Middle East and Oceania, with only 2 servers each, and a single server in South Africa represents its African footprint.

All its servers are managed by StackPath, which acquired IPVanish before Ziff Davis (formerly J2 Global) took over. While these companies are well-regarded within the tech and cybersecurity sectors, I prefer VPNs that own their servers to avoid third-party privacy risks.

There is only one virtual server in India. This was done so NameCheap wouldn’t need to comply with the country's recent regulatory changes. The other servers are physically situated in their designated countries.

A screenshot showing FastVPN has city-level servers in each countryThis makes it easier to find one near you for the fastest speed

I appreciate that it has joined its peers in offering streaming-optimized servers, currently available in the UK, the US, and Canada. Despite being in beta, this marks a significant leap, especially since some of its top competitors have yet to make this move. Unfortunately, switching to these servers means losing access to features such as the kill switch, auto-protect, and split tunneling. Plus, you'll be limited to using the IKEv2 protocol.

It doesn't use RAM-based servers or offer dedicated IPs, both of which enhance security. The latter is my go-to when I want to circumvent annoying CAPTCHAS while gaming, browsing, and torrenting. However, I do appreciate that it routes all DNS requests through its secure, private DNS servers. I'll elaborate on the advantages of internal DNS servers in the security section.

While its network is nicely distributed, it might not have a server near your location for the best speeds. So, I suggest you take a look at this list of high-quality VPNs with thousands of servers all around the world.

Security — Secure, but I Advise Caution When Signing Up

6.0

FastVPN lacks advanced features like double VPN and an ad blocker, but it secures your online activity against snoops and hackers with high-level encryption and protocols. Its leak protection also proved effective in my tests.

A screenshot showing FastVPN passed DNS, IP leak, and WebRTC testsI didn’t run into any DNS, IP, or WebRTC leaks on these servers

My initial excitement about trying FastVPN waned when VirusTotal flagged its Windows installation file for containing harmful trojan malware. I talked to its technical team, and they fixed the issue.

I was still wary because there’s a chance Namecheap could request sensitive information during payment verification. It performs “cross-checks” of your payments, which can trigger a fraud alert and subsequent demands for personal documents, such as a passport or driver's license. Thankfully, this never happened to me, but it did happen to a colleague of mine who attempted to sign up.

A screenshot of an email from FastVPN's support staff where they flagged our account and asked for ID verificationMy colleague didn't feel comfortable sharing this information

He decided not to send them anything, and I wouldn’t have either. So, I advise caution with FastVPN and suggest you check out one of our top choices to keep your devices and data safe.

Encryption

FastVPN uses the industry standard AES 256-bit encryption to keep you safe online. It’s practically unhackable and is the same level used by top VPNs and various organizations, including cybersecurity firms and banks.

Security Protocols

The VPN also uses top security protocols: OpenVPN, WireGuard, and IKEv2. OpenVPN is the safest protocol around because it’s open source, meaning experts constantly check it for vulnerabilities. WireGuard establishes connections faster because it uses less codes. IKEv2 is an older protocol that works well with mobile devices. However, it’s not quite as secure as OpenVPN or WireGuard.

You can only utilize FastVPN’s scramble feature with OpenVPN, which masks your VPN usage. This allows you to use the VPN on restrictive networks, like work and school.

Kill Switch

This feature helps you maintain an encrypted connection. It quickly terminates your internet connection whenever you switch to a new server (or if a server unexpectedly disconnects), preventing data leaks.

FastVPN's kill switch blocks all connections outside its secure tunnel. So, remember to turn it off when not using the VPN for normal web browsing.

Split Tunneling

You can use this feature to choose which apps and websites get routed through the VPN. I like using it to keep everything but my torrenting traffic outside of the secure tunnel. This gets me better speeds, as only my P2P traffic gets encrypted.

Auto-Protect

Once enabled, this feature automatically launches the VPN whenever it detects a new WiFi or network, so your privacy is protected.

Privacy — Its Policy Isn’t as Assuring as I’d Hoped

4.0

FastVPN claims to maintain a no-logs policy, but I found it holds onto sensitive information that can be linked back to you. Besides, the VPN is located in a country with strict data-sharing laws. There are many other providers that I find more trustworthy, so I recommend you check out some of the top VPNs with better privacy policies and protections.

Does FastVPN Keep Logs? Yes

It collects not only standard sign-up details (like email and payment information) but also your IP address and demographic data. It also uses third-party services to monitor your browsing habits, which is unusual with VPNs. Namecheap (the company behind FastVPN) might share some of this non-personal data with advertisers and partners too.

A screenshot showing FastVPN holds onto sensitive information like IP addressesI don't feel confident this information won't be shared

The VPN can also track your “user behavior” if you enable this within the app. A chat with the support team further revealed that FastVPN could ask for access to your apps and resources, even when you're offline, all to keep features like the kill switch in shape. This got me raising an eyebrow and wondering if the VPN really sticks to its no-logging promise.

More troubling is the service's policy on data deletion. It only deactivates your account rather than erasing it, stating it might need the information to adhere to legal obligations. To minimize the data you share, I suggest you pay for your subscriptions using cryptocurrency and sign up with a one-time email.

In general, FastVPN's privacy measures fall short of my expectations. While the VPN asserts that its logged data is anonymized, the fact that it asks for and retains sensitive information makes me wonder how seriously it takes its users' online privacy.

Was FastVPN Audited? No

FastVPN’s privacy policy hasn’t been audited or verified by any independent third parties. I touched base about this with the live agents, and they promised to raise the issue with the tech team. The best VPNs let independent experts thoroughly examine their practices to prove they're trustworthy.

Based in the US

FastVPN headquarters are located in a country known for poor privacy protection laws. The US is part of the 5/9/14 Eyes Alliance. This is an agreement between governments to share their citizens’ information.

So, it’s possible NameCheap could be forced to change its policies in the future. If you think this is just paranoia, consider the well-documented instances where US VPNs have been compelled to submit user data to authorities.

Does FastVPN Work in China? Uncertain

Customer support couldn't guarantee that the VPN will work when visiting China.

Screenshot of a live chat conversation with FastVPN's support staff where they state it probably won't work in ChinaTheir main tip was to try switching servers to make it work

FastVPN suggests using US West Coast servers in Los Angeles or San Jose from China. It claims these ones provide optimal speeds and security for your connection. It also recommends using IP addresses instead of server names.

It’s also best to use the OpenVPN UDP or TCP protocols. If both options fail, you can resort to the same protocols coupled with the Scramble feature (available in the Windows app).

The Chinese government tends to block VPN technology, but there have been no publicly reported cases of individuals getting into trouble for using VPNs. However, my team and I don’t condone any illegal activities, and we recommend that you familiarize yourself with the country's laws prior to using any VPN there. If you're visiting China and need a VPN, check out this list.

Torrenting — Good Support; Slow Speeds

5.8

Even using a nearby South African server, FastVPN significantly lowered my download speeds. I could finish the 1.26GB copyright-free file in 23 minutes with no VPN, but it took nearly 40 minutes with an encrypted connection. This performance isn’t great since I’ve had faster speeds with VPNs that don’t even offer servers in my region (Africa).

On the positive side, FastVPN has leak protection and a kill switch, which is good for secure torrenting. I also like that you can torrent with any server. However, its slow speeds are disappointing, and you can achieve faster download times with a VPN from this list.

Torrenting is legal in most countries, but downloading copyrighted files isn’t. My team and I do not condone any illegal activities. We recommend you only access torrents in the public domain to make sure you’re abiding by the law.

Installation & Apps

6.4

Installation & Apps — Apps for All Major Devices

FastVPN is easy to install and use, even if you’re new to VPNs, thanks to its neatly organized interface.

A screenshot showing the best available feature that lets you connect to the fastest server availableYou can also use server load and latency to pick a fast server

I also appreciate how the apps for Windows, Mac, Android, and iOS show the protocol currently in use.

Setup & Installation

I was able to install FastVPN within minutes, regardless of the device I used.

A screenshot showing FastVPN's download page along with the devices it supportsIt took me a few seconds to navigate to the download page

The VPN requires a confirmation code for all sign-in attempts, which is sent to your email. This is great because it keeps your account safe, even if someone else knows your password. Unfortunately, it's slow to launch after you log in. With the Windows app, I experienced delays ranging from 10 to 50 seconds.

I also hope Namecheap gives FastVPN’s Windows installer a proper name soon. Right now, it's just “VPN Windows Installer”. To be fair, I must say I’m glad that it provides detailed instructions for manual setup on the devices it doesn't natively support.

Device Compatibility

FastVPN currently offers native apps for Windows, macOS, Android, and iOS and allows manual setup on Linux and select routers supporting the OpenVPN protocol. It can also be configured manually on other devices, including Android TV, Apple TV, Roku, Amazon Fire TV Sticks, Smart TVs, and gaming consoles.

Desktop — Apps for Windows and Mac

Both apps look the same, but the Mac variant lacks some features, such as a kill switch, split tunneling, and OpenVPN protocol. You can download the Windows app directly from the VPN’s site and the macOS version from the official Apple store.

There's no native app for Linux, but the VPN provides instructions on how to configure it via an OpenVPN client. If you’d rather use a VPN that offers either a CLI or GUI client, you can read our list of secure VPNs for Linux.

Android and iPhone (iOS)

FastVPN's support team didn’t help me learn the distinctions between its Android and iOS apps. However, they informed me about the absence of an APK file. I also noticed the Android app lacks a kill switch. Both apps can be found on the App or Play Store.

Apps for Chrome

FastVPN's Chrome extension is essentially a proxy with servers in the UK, the US, and Canada. It doesn't provide any protection, so it's best to use the VPN's native app for comprehensive security and access to a wider range of server locations.

Router Compatibility

You can only configure FastVPN on a router that supports OpenVPN protocols. Detailed instructions for setting it up on AsusWRT, Tomato, DD-WRT, OpenWRT, and pfSense routers are available on the VPN’s website.

It’s also possible to get the VPN packaged with a pre-configured router. FastVPN specifically recommends FlashRouters that support the OpenVPN protocol, such as the Netgear R6700 DD-WRT, Linksys WRT3200ACM DD-WRT, and Asus AC5300 DD-WRT.

Simultaneous Device Connections

You can use FastVPN on as many devices as you want at the same time, which is pretty cool because some of the best VPNs still limit you to just 5 simultaneous connections. I successfully used the VPN for streaming on YouTube across 4 devices simultaneously — 3 Android phones and 1 PC — without encountering any issues.

Pricing

6.0
1-year Plan
$ 2.88 / month per month
Monthly Plan
$ 6.88 / month per month

Pricing — Affordable Long-Term Plans

You can get connected for under a dollar for the first time, which renews at $7.88 per month. It's an easy start without significantly impacting your wallet. The same applies to the yearly plan; it begins at a discounted rate, which then goes up to a standard fee that’s still wallet-friendly. The low introductory pricing is likely why the VPN doesn’t provide a free plan.

All plans offer the same features (so you can pick any) and come with a 3-day money-back guarantee. However, I recommend the monthly plan to test the VPN without much investment.

A screenshot showing Namecheap offers refunds on its VPN serviceThe live agent didn’t pressure me to stay

While you can make payments in cryptocurrencies (including Bitcoin) to share less information with the VPN, it might ask you for other sensitive information. In particular, I was quite disturbed that it has asked many customers to verify their identity with images of their passports or IDs. This negates any privacy paying with crypto could provide.

The VPN also accepts PayPal, Visa, MasterCard, American Express, and Discovery. Overall, there are VPNs in a similar price range that offer a free trial, more features, and prioritize your safety and privacy. I recommend you check out this list of secure, affordable, premium VPNs instead.

Reliability & Support

7.0

Reliability and Support — Responsive, but Seem Inexperienced

FastVPN offers 24/7 live chat support and a very thorough knowledge base that covers the majority of questions you might have. I found it helpful and recommend reviewing it prior to reaching out to FastVPN’s support team.

I also found the VPN's subreddit useful. It was here that I first discovered the VPN might request sensitive details for verifying payments. While a live agent told me it's best to stick to the always-on help desk for timely answers, the subreddit can still offer insightful details you might not find anywhere else.

A screenshot showing FastVPN's support team shedding more light on the rebranding rumors from IPVanishI got clear answers about the relationship with IPVanish

I always got through to a live agent fast, but on a few occasions, they didn't seem to understand my questions. This caused delays that lasted over 5 minutes. In one instance, an agent claimed the VPN offers dedicated IPs, which contradicted my findings and that of another representative.

This might be because NameCheap uses a unified customer support system for all its services. A FastVPN-exclusive support line could really make things better, and I hope to see it soon. So, apart from the occasional wait times and moments when live agents appeared somewhat puzzled by my inquiries, my overall experience with FastVPN support was great.

Compare Namecheap VPN With The Top Alternative VPNs
Our Score: 9.9
Our Score: 9.7
Our Score: 9.5
Our Score: 9.4
Editor's Note: Transparency and impartiality are important to us when bringing you our best selection of VPNs. Some of the industry-leading products on our list, including Intego, Private Internet Access, CyberGhost, and ExpressVPN are owned by Kape Technologies, our parent company. The VPNs we choose are derived from a thorough testing process.

The Bottom Line

Final Verdict — Could Become a Good Choice if It Resolves Existing Issues

FastVPN is only a good fit if privacy isn't your top priority. It's capable of safely accessing popular streaming services from anywhere and has decent security features. It's also great for gaming and offers user-friendly apps. However, there are serious issues that diminish its overall appeal.

The biggest negative is that it asks for personal information and retains data that can be linked back to you. Plus, it’s not a great option for torrenting, and its device compatibility isn’t that impressive. Instead of risking your online privacy with a questionable VPN, try an affordable top-tier VPN with a verified no-logs policy to safeguard your online privacy.

  • Great for gaming
  • Unlimited simultaneous devices
  • Reliable customer support
  • Works with many streaming services

FAQs on FastVPN

Is FastVPN safe?

Yes, but be cautious during registration. The VPN comes with security features typical with top VPNs, but there’s a red flag that may prevent you from installing its apps. On top of that, I found its privacy policy to be concerning since it logs a lot of data. It’s also headquartered in the US, a country with strict data-sharing laws.

Is FastVPN free?

FastVPN isn't free, but it’s very affordable for the first month. However, keep in mind that it renews at a higher price afterward. It also comes with a 3-day money-back guarantee.

Is Namecheap VPN good?

It’s not the best pick if privacy is your top priority. Namecheap could require you to provide sensitive details at the time of registration. Plus, its privacy policy is far from reassuring. In addition, being headquartered in a country with strict data-sharing laws (the US) means it may be forced to change its privacy policy.

How does FastVPN compare to top VPNs like NordVPN and ExpressVPN?

FastVPN falls far behind NordVPN and ExpressVPN, which excel in every aspect. Most importantly, there's Namecheap's history of requesting government-issued IDs or passports from its customers to verify identities, a practice that's still in place today.

NordVPN and ExpressVPN follow much better privacy policies. They’ll never ask you for such personal information, and their no-logging policies have been verified by reputable third parties. On top of that, they both have much larger server networks, more extensive security features, and faster speeds for gaming, torrenting, and more.

Money Back Guarantee (Days): 30
Mobile app:
Number of devices per license: Unlimited
We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Namecheap VPN User Reviews (User reviews are not verified)
6.0
Based on 2 reviews in 1 languages

Write a Review on Namecheap VPN

Please rate VPN.

All Speed Streaming Security Сustomer service
Rino
Rino
Nov 11, 2024
2/10
Avoid at All Costs: A Disastrous Experience

Fastvpn is a complete scam. I was lured in by their false promises and paid for an annual subscription. For a mere two days, I was able to use their service, only to have my account inexplicably frozen. Despite paying for a full year’s service, I’m now left without access. I strongly advise anyone considering this VPN to steer clear. It’s a waste of money and a huge headache.

    Maximiliano
    Maximiliano
    10/10
    Incredibly good and at a great price

    After using this product for 1 year I can really say that I am satisfied, it meets all expectations: speed, quality, and security. Surprisingly, I can assure you that for its price it is the best on the market and can be compared to expensive VPNs, except for privacy, which is the only weak point (Based on US). Overall, I give it a 9/10.

      About the Author

      Lawrence Wachira, an Editor at vpnMentor, is dedicated to making the internet safer for everyone. His expertise in VPNs, online privacy, and editing enables him to help the vpnMentor team deliver comprehensive insights, user guides, and comparisons that empower readers to take control of their digital safety.

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