How to Cancel ExpressVPN and Get a Refund Easily in 2025

I've tested hundreds of VPNs, and ExpressVPN is genuinely the best I've used. But I get it — not everyone wants to pay premium prices for a VPN or you just want to explore other options. I recently canceled my subscription to test the refund process, and I got my money back in just 3 days.

In any case, it's advisable to protect your data from ISPs and hackers with a VPN. I recommend CyberGhost as a budget-friendly alternative to ExpressVPN. It offers fast speeds, and strong security features, and works great for streaming and torrenting. Plus, you get 45 days to test it out with its long-term plans.

To get your ExpressVPN refund, make sure you cancel within the 30-day money-back guarantee period. The process is pretty simple — I'll walk you through it step by step. Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: Intego, Cyberghost, ExpressVPN, and Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.

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Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process.

Short on Time? Here Are the Best ExpressVPN Alternatives in 2025

Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: Intego, Cyberghost, ExpressVPN, and Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.

The Ultimate Guide: How to Cancel Your ExpressVPN Subscription and Get a Refund

ExpressVPN offers a 30-day money-back guarantee, so you can get a full refund if you're not satisfied. You can either cancel your subscription on your own through your account dashboard or contact ExpressVPN's support team to handle everything for you.

Where you purchased your subscription matters, though. If you signed up through ExpressVPN's website, you can follow the steps below. Google Play Store subscribers need to cancel through their Google Play account first, then contact ExpressVPN for a refund. And if you subscribed through Apple's App Store, you'll need to handle both the cancellation and refund through Apple.

It's always better to sign up directly through ExpressVPN's website. You'll still be able to use the VPN on all your devices, but you'll have more control over cancellations and refunds.

How to Cancel on a Web Browser

You can cancel your subscription directly through the ExpressVPN website in just a few steps:

1. Log into your ExpressVPN account. Visit ExpressVPN's homepage, click the account icon in the top right corner and enter your login details.
   You will be taken to your account dashboard if you're already logged in
2. Find your subscription settings. Click on Subscription in the left menu to see your subscription details.
   The page also provides tips on maximizing the benefits of your VPN
3. Start cancellation. Click the Manage Subscription dropdown menu (located next to your VPN subscription details), then select Cancel Subscription.
   You can also check whether automatic renewals are enabled or disabled
4. Choose your reason. ExpressVPN will ask why you're canceling. Select the relevant option from choices like "cutting back on expenses" or "don't need it anymore."
   I chose "The service is good, I'm just cutting back on expenses"
5. Confirm cancellation. After selecting your reason, your subscription will be canceled, and you'll get a confirmation email.
   You can easily reactivate your subscription in just a few steps in the future

How to Cancel ExpressVPN on Android

Follow these steps to cancel your ExpressVPN subscription on Android:

1. Open Google Play Store. Tap your profile icon in the top right corner of the screen.
2. Go to Payments & subscriptions. This section contains all your Google Play payment history and active subscriptions.
3. Find your subscription. Tap Subscriptions and locate ExpressVPN in your list of active subscriptions.
   On the next screen, a list of your active subscriptions will appear, including ExpressVPN
4. Cancel your subscription. Tap Cancel Subscription and follow the prompts to confirm. You can still use the VPN until your current billing period ends.

If you’re looking for an alternative, there are plenty of great VPNs for Android available.

How to Cancel ExpressVPN on iPhone

Canceling your ExpressVPN subscription on an iPhone is pretty straightforward, too. Here’s how to do it:

1. Open Settings. Tap your Apple ID name at the top of the screen.
2. Access subscriptions. Tap Subscriptions to view all your active subscriptions.
   After canceling your subscription, remember to reach out directly to Apple to claim your refund
3. Select ExpressVPN. Find and tap on your ExpressVPN subscription from the list.
4. Cancel subscription. Tap Cancel Subscription and follow the on-screen prompts. You might need to select a reason for canceling.

To find a VPN that’s a better fit for you, check out this list of the top VPNs for iOS.

How to Get an ExpressVPN Refund

If you're within the 30-day money-back guarantee period, getting your refund is simple. The process varies depending on how you purchased your subscription.

For Web and Android Users

Follow these steps to get your refund if you bought ExpressVPN through its website or Google Play Store:

1. Visit ExpressVPN's website. From the homepage, click the account icon in the top right corner to sign in.
2. Start a live chat. Click the Need help? Chat with us! button in the bottom right corner.
   The support staff always responded to me in less than 20 seconds
3. Request your refund. Ask the live chat agent to cancel your subscription and claim a refund. Make sure you provide your account details when asked, such as your email address.
   The agent will ask you why you want to leave
4. Wait for approval. Go along with the chat until you get confirmation and approval of your refund.
   I got my money back in 3 days

The support team member told me it would take 5–7 business days to receive a refund. So, I was surprised when I got all of my money back in 3 business days. I also received a confirmation email following the chat, which I liked. I’m a stickler for a paper trail.

You will still have access to your account until ExpressVPN completes the refund process. You should also be aware that how quickly you receive a refund may depend on your bank or the payment method you use — PayPal is usually the fastest.

Overall, it was an easy, straightforward process, and I especially like the 24/7 chat function. I appreciate not having to wait for an email response. In my experience, you normally get a response in under a minute.

For iOS Users

If you purchased through the Apple App Store, you'll need to request your refund directly from Apple. Visit reportaproblem.apple.com, click Report a Problem, and select Request a Refund from the dropdown menu. Choose ExpressVPN from your subscriptions and submit your request.

Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process.

Best ExpressVPN Alternatives in 2025

ExpressVPN is my top recommended VPN, but it might not fit everyone's budget. The good news is you have options. My team and I have tested dozens of VPNs to find the best alternatives that offer fast speeds, strong security, and reliable performance at a lower price point.

1. CyberGhost — Budget-Friendly Alternative With Activity-Specific Servers

Editor’s Choice Editor’s Choice Try Risk-Free for 30 Days
Tested January 2025

Available on:

Windows Mac Android iOS

Chrome Router Smart TV More

Try CyberGhost VPN >

www.cyberghostvpn.com

I recommend CyberGhost as a top ExpressVPN alternative because of its dedicated servers for streaming, gaming, and torrenting. Each server is optimized for its specific activity, so there's no guesswork involved. For instance, we tested CyberGhost’s specialized servers for Netflix, Disney+, and Amazon Prime Video, and each of them worked as intended. We could stream in HD without hassle. Similarly, its gaming servers kept our ping low for smooth gaming.

That said, some of its long-distance connections can be significantly slower than ExpressVPN. When testing faraway servers, we experienced up to 40% speed loss (compared to just 13% with ExpressVPN). But it won’t be a problem if you have a fast baseline connection.

The longest plan starts at just $4.99/month, making it much more affordable than ExpressVPN. You also get a generous 30-day money-back guarantee. This means you can test it risk-free and get a refund if it’s not for you. However, not that the 1-month plan offers a 14-day refund period.

2. Private Internet Access (PIA) — Customizable Security to Optimize Your Connection as per Your Needs

Available on:

Windows Mac Android iOS

Chrome Router Smart TV More

Try Private Internet Access >

www.privateinternetaccess.com

PIA is one of the most customizable VPNs I’ve tested. You can switch between the OpenVPN and WireGuard protocols, with the option to adjust encryption on OpenVPN connections. Switching from AES 256-bit encryption to 128-bit gave us a 4% speed boost. PIA also lets you choose between IPv4 and IPv6 connections for better compatibility with different networks. These kinds of customizations are not available with ExpressVPN.

The downside is that all these options can be overwhelming if you’re a new user — ExpressVPN's simple, pre-optimized settings are more beginner-friendly. PIA's plans are affordable, starting at $2.19/month, and its 30-day money-back guarantee gives you plenty of time to explore all these features.

3. NordVPN — NordLynx for Fast Speeds for Browsing, Streaming & Torrenting

Available on:

Windows Mac Android iOS

Chrome Router Smart TV More

Try NordVPN >

www.nordvpn.com

NordVPN's NordLynx protocol delivers speeds almost comparable to ExpressVPN's Lightway. During our tests, we could stream in 4K, download large files, and play online games without any noticeable difference in speed. Plus, NordVPN’s specialized P2P servers made torrenting fast and secure. Or, when you need security over speeds, the Double VPN feature adds an extra layer of privacy that ExpressVPN doesn't offer.

The only real drawback is that some servers can take 15–20 seconds to connect, while ExpressVPN consistently connects in under 5 seconds. NordVPN's introductory prices start at just $3.39/month, but renewal rates jump significantly, making it even more expensive than ExpressVPN. Though, this is subject to change.

Our Methodology for Testing VPN Alternatives to ExpressVPN

When evaluating alternatives to ExpressVPN, we focused on key factors that would help users find a comparable service at a lower price point. We tested each VPN's speeds across multiple server locations, measuring both local and long-distance connections to assess performance consistency. This helped us understand how they stack up against ExpressVPN's benchmark performance.

We also extensively tested their streaming and torrenting capabilities. Security features weren't overlooked either — we checked for DNS leaks, tested kill switches, and verified encryption standards. In addition, we also looked at their logging policies to ensure your online privacy. For a comprehensive look at how we test VPNs, you can visit our VPN testing methodology page.

Understanding ExpressVPN's Money-Back Guarantee and Refund Policy

ExpressVPN backs all its subscriptions with a 30-day money-back guarantee. This means you can test everything from streaming and torrenting to speed and security features risk-free. All premium features are available during this period without any restrictions.

Just keep a few important details in mind. The 30 days start from your exact signup time — so if you subscribed at 2 PM on January 1st, your guarantee expires at 2 PM on January 30th. Also, changing plans or upgrading your subscription voids your refund eligibility.

If you paid with Bitcoin, ExpressVPN will issue refunds in BTC. However, the amount of sats you receive may not match what you originally paid because of fluctuations in Bitcoin's value.

ExpressVPN rarely offers refunds beyond the 30-day period, but exceptions can be made for technical issues. You'll need to show that the service wasn't working properly and that you tried resolving the problem with its support team.

Common Issues Users Face and Solutions

Some Reddit users have reported being charged even after canceling. While this rarely happens, it's worth taking a few extra steps to ensure a clean break. First, check your ExpressVPN dashboard and make sure automatic renewal is turned off. Then verify all recurring payments are stopped on your payment platform. If you’re a PayPal user, you should also disable automatic payments in your PayPal account.

ExpressVPN has acknowledged that a PayPal system outage once affected some renewal payments when PayPal couldn't send payment notifications. The VPN resolved this by reactivating affected accounts and adding a free month of service. If you encounter any payment issues, contact ExpressVPN's support team — they typically respond within minutes and can help sort things out.

Reasons Your ExpressVPN Refund May Be Denied

While ExpressVPN has a straightforward refund policy, there are certain conditions under which your refund request might be denied. Here are some common scenarios:

1. Purchased via the Apple App Store. ExpressVPN does not issue refunds for in-app purchases on Apple devices. Although refunds are still possible, you must request them through the Apple App Store, as ExpressVPN cannot process these refunds directly.
2. Beyond the 30-day guarantee period. If you submit your refund request after the 30-day money-back guarantee period has expired, ExpressVPN is likely to deny the refund. It's important to make your request within this timeframe to be eligible.

FAQs on How to Cancel ExpressVPN and Get a Full Refund

How long until I get my money back after canceling ExpressVPN?

ExpressVPN processes refunds within 5–7 business days, but I got my money back in just 3 days. The refund approval itself is quick — it only took 5 minutes through the 24/7 live chat. PayPal refunds are usually the fastest, typically arriving within 1 business day, while credit card refunds might take longer, depending on your bank.

Can I cancel ExpressVPN and get a refund at any time?

As long as you’re still within the 30-day period, you can easily get your money back. This applies to all subscription plans. However, your subscription will immediately end once you do this, meaning you won’t get access to it for any unused days you have left.

Trying to get a refund once you’re past the money-back guarantee validity is very rare. First, you’ll need to prove that you had a technical problem with ExpressVPN. Also, you need to show that you tried to reach customer support but failed. If you’re in this situation, ExpressVPN may provide a partial refund based on the number of days that you couldn’t use its service.

Do I need to cancel auto-renewal to get my ExpressVPN refund?

If you cancel your subscription on your own through the dashboard, you'll still need to contact live chat to request a refund. Simply turning off auto-renewal won't automatically refund your money.

When you contact ExpressVPN's support team to cancel and get your money back, they'll disable auto-renewal for you. Still, it's good practice to check your account dashboard afterward and verify it's turned off.

Do I also need to cancel my ExpressVPN free trial?

Yes, you have to cancel your ExpressVPN free trial if you don't plan on subscribing afterward. Otherwise, you'll be automatically charged at the end of the trial period. But even if you forget to cancel and get charged, you're still covered by ExpressVPN's 30-day money-back guarantee.

To summarize, these are the best ExpressVPN alternatives with money-back guarantees...

Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: Intego, Cyberghost, ExpressVPN, and Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.

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