We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.
Advertising Disclosure

vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

5 Best Kenya VPNs in 2024: Servers for Streaming and Privacy

Kennedy Otieno Published on 29th October 2024 Fact-checked by Ryan Jones Senior Writer

Navigating the internet in Kenya can be tricky given the many challenges, such as geo-restrictions and privacy concerns. Whether you're trying to watch your favorite shows safely or secure your connection against hackers and surveillance, a reliable VPN is essential.

My team and I tested numerous VPNs specifically for use in Kenya, evaluating their speeds, server networks, security features for local WiFi hotspots, and overall performance. The shortlisted VPNs provide seamless access to global content, while also offering reliable Kenyan servers.

ExpressVPN is my top recommendation for Kenya. It offers a vast network of reliable servers across the globe, allowing you to browse safely and without interruptions. Its high-end security features also safeguard your data, protecting you from hackers and snoops. You can try ExpressVPN risk-free, thanks to its 30-day money-back guarantee. Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process.

Try ExpressVPN for Kenya >>

Short on Time? Here Are the Best VPNs for Kenya in 2024

  • Editor's Choice
    ExpressVPN
    ExpressVPN
    Fast and reliable VPN for Kenya with local and international servers.
    Over 7000 people checked out ExpressVPN in the last month
  • CyberGhost VPN
    CyberGhost
    Optimized servers for safe streaming and torrenting in Kenya.
  • Private Internet Access
    PIA
    Highly customizable security, but can be complex to use.
  • NordVPN
    NordVPN
    Intuitive apps, but a built-in feature may occasionally block sites.
  • Surfshark
    Surfshark
    Unlimited simultaneous connections but no Kenyan servers.

Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: Intego, Cyberghost, ExpressVPN, and Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.

Best VPNs for Kenya — Full Analysis (Updated in 2024)

1. ExpressVPN — Reliable Kenya Servers to Get a Secure Kenyan IP Address

Best Feature Ultra-fast Kenyan and global servers to browse and stream content without slowdowns
Server Network 3,000 obfuscated servers in 105 countries, including Kenya
Speed 121Mbps (only 4% slower than our base speeds)
Can Access Netflix US, Disney+, Amazon Prime Video, Hulu, BBC iPlayer, Apple TV, Max, Sling TV, and more
Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process.

ExpressVPN is only one of a few VPNs with reliable Kenyan servers, allowing you to use a Kenyan IP address from anywhere. It also boasts a vast global network with servers in 105 countries overall. It’s especially convenient for safely accessing Kenyan content from anywhere or the secure use of remote freelance platforms for expats living in the country.

Screenshot of ExpressVPN app connected to Kenyan serversExpressVPN provides consistently fast connections across its server fleet

With its fast connections, you can stream smoothly on platforms like Netflix and quickly share files online. ExpressVPN beat all other contenders during our speed tests, delivering speeds of up to 121Mbps. This is partly thanks to its unique Lightway protocol, which is more lightweight than the protocols used by other VPNs (also good news for your battery life). This means you can watch your favorite shows and movies in high definition without buffering issues.

The military-grade encryption allows you to safely use free WiFi networks in Kenya. You don't have to worry about the usual security threats, such as being spied on or getting hacked. The Threat Manager feature also guards against malware and pop-ups, so you can securely watch movies and series online. Plus, Network lock (a kill switch) cuts off your connection if the VPN drops, preventing your online activity from being leaked.

The plans are slightly more expensive than some competitors. However, ExpressVPN offers frequent discounts on subscriptions. For example, I got up to 82% off on the yearly plan (covering 8 devices), bringing down the price to $4.99/month. It comes with a 30-day money-back guarantee too, allowing you to try the service risk-free. It’s easy to claim a refund via the 24/7 live chat.

Useful Features

  • Automatic obfuscation. This feature, available on all ExpressVPN servers, helps you bypass tough network restrictions in Kenya by masking your VPN traffic as a regular internet connection.
  • MediaStreamer. While in Kenya, you can easily stream international content like the Premier League or Formula 1 even on devices that don't natively support VPNs (like gaming consoles) by using ExpressVPN’s smart DNS feature, named Mediastreamer.
  • TrustedServer technology. Express VPN’s servers reinstall software every time they boot up, making sure they’re up-to-date and secure. They’re also regularly wiped of data, and the VPN is based in the privacy-friendly British Virgin Islands, backing up its audited no-logs policy.
  • APK installation. ExpressVPN supports APK installation for Android devices, giving you an option if you need to get the VPN on an older device.
ExpressVPN Offer November 2024: For a limited time only, you can get an ExpressVPN subscription for up to 82% off! Don't miss out!
ExpressVPN Pros, Cons, and Needed Improvements
  • One of the fastest VPNs
  • Works with top streaming sites
  • A proven no-logs policy
  • Limited customization
  • Smart Location isn't always the fastest

2. CyberGhost — Optimized Servers for Smooth Streaming and Torrenting in Kenya

Best Feature Specialized servers for multiple activities, including streaming, gaming, and torrenting
Server Network 11,690 servers in 100 countries, including Kenya
Speed 114Mbps (10% slower than base speeds)
Can Access Netflix US, Disney+, Amazon Prime Video, Hulu, BBC iPlayer, Apple TV, Max, Sling TV, and more
Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as CyberGhost VPN. However, this does not affect our review process.

CyberGhost provides dedicated servers optimized for streaming on platforms like Netflix, Hulu, and YouTube TV. This comes alongside specialized servers for torrenting and gaming. The servers save you the hassle of manually searching for a secure server that works. Our testing team found CyberGhost's optimized servers to be very reliable for safely accessing global content. The VPN also has Kenyan servers so that you can use local services from anywhere with ease.

A screenshot of CyberGhost optimized servers for streamingCyberGhost also offers dedicated IP addresses in a few locations

CyberGhost supports the WireGuard protocol, which significantly enhances connection speeds. It didn't match ExpressVPN’s Lightway protocol, but it easily clocked 114Mbps (10% less than our regular connection) and supported 4K streaming. The Best Server Location feature further optimizes your connection by automatically selecting the fastest server based on your location.

You can easily get a Kenyan or international IP address on any device since CyberGhost works with all major operating systems, including smart TVs and gaming consoles. Thanks to the split tunneling feature, you can choose which apps use the VPN while other apps on your device use your regular unencrypted connection for faster speeds or local search results.

It's expensive to subscribe to CyberGhost monthly (and the monthly plan only has a 14-day money-back guarantee). However, the extended plans are more affordable, starting at $2.03/month. Plus, these plans come with a longer 45-day money-back guarantee, allowing you to try the service for over six weeks for free.

Useful Features

  • Automatic WiFi Protection. This activates the VPN whenever you connect to a new or unsecured network, so your data is encrypted and protected from malicious snoops. It’s handy for browsing safely on public hotspots in Kenya.
  • Dedicated/Static IP. You can get a unique IP address that’s not shared with other users (for an extra fee). These IPs are less likely to get blocked by sites or services.
  • Transparent no-logs policy. CyberGhost operates under an audited and verified zero-logging policy, meaning it does not track or store data about your online activities. The VPN HQ is also in Romania (free from data retention laws).
November 2024 Deal: CyberGhost is currently offering 84% off its most popular plan! Take advantage of this offer now and save more on your CyberGhost subscription.
CyberGhost VPN Pros, Cons, and Needed Improvements
  • Secure access to streaming
  • Military-level security
  • Designed for ease of use
  • Slower long-distance servers
  • Doesn't work in China

3. Private Internet Access — Custom Features to Boost Security on Free WiFi Networks in Kenya

Best Feature Multiple security settings to customize your connection
Server Network 29,650 servers in 91 countries, including all US states
Speed 105Mbps (17% slower than base speeds)
Can Access Netflix US, Disney+, Amazon Prime Video, Hulu, BBC iPlayer, Apple TV, Max, Sling TV, and more
Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as Private Internet Access. However, this does not affect our review process.

PIA allows you to customize the encryption level for safe browsing in Kenya. You can switch between the default AES 128-bit and 256-bit encryption, depending on your preferences. Our testing team found both encryption levels to be secure when testing PIA but recommended the advanced 256-bit on Kenyan WiFi hotspots. The VPN’s MACE feature also blocks ads, malware, and trackers that might compromise your privacy.

A screenshot of the PIA Windows app settingsUse the OpenVPN protocol to customize encryption levels

While it doesn’t have Kenyan servers like ExpressVPN, PIA boasts an extensive network of 29,650 servers worldwide, notably in all the US states. This makes it possible to safely access geo-restricted services and apps from anywhere in Kenya. It doesn’t cap bandwidth usage either, so it’s great for intensive activities like HD streaming, gaming, or torrenting.

The only downside to PIA’s customizable settings is that they can be complex if you’re new to VPNs. That said, the app’s default settings give you a good blend of speed and security. Plus, the plans start as low as $2.03/month (with a 30-day money-back guarantee) and let you secure an unlimited number of devices.

Useful Features

  • Leak protection. This feature secures your identifiable details, such as IP and DNS requests, from being exposed to third parties when browsing sites in and outside of Kenya.
  • Port forwarding. You can optimize your torrenting performance in Kenya by port forwarding your connection on PIA’s app.
  • WireGuard support. Like CyberGhost, PIA supports the high-speed WireGuard protocol as well as OpenVPN and IPSec/IKEv2. However, you can’t customize your encryption level with this protocol (only with OpenVPN).
November 2024 Update: PIA doesn't usually have deals or discounts (it's already so affordable), but right now you can get a new subscription for a crazy 83% off!
Private Internet Access Pros, Cons, and Needed Improvements
  • Many servers to choose from
  • Customizable security settings
  • Solid choice for torrenting
  • Hit-or-miss customer support
  • Tricky to navigate

4. NordVPN — Beginner-Friendly Apps to Easily Get a Kenya IP Address

Best Feature Straightforward apps that are convenient for VPN novices
Server Network 6,700 servers in 111 countries, including specialty servers
Speed 100Mbps (20% slower than base speeds)
Can Access Netflix US, Disney+, Amazon Prime Video, Hulu, BBC iPlayer, Max, Sling TV, and more

NordVPN's intuitive app design makes it easy for VPN beginners to connect in Kenya. The app features a quick connect button and a map interface, allowing you to visually select a server location. Also, your most recently used servers are listed on the app’s connect screen for easy access. I had no trouble with the NordVPN app on my macOS device during my tests.

A screenshot of the NordVPN app showing global server locations including KenyaNordVPN makes it quick and easy to switch servers as needed

Specialty servers, including Double VPN and Onion over VPN, support private browsing in Kenya very well. Like ExpressVPN, NordVPN has a proprietary protocol (NordLynx) that delivers fast speeds for streaming and torrenting too. Our connections averaged 100Mbps, which was only 20% slower than our regular speeds.

A minor downside is that the app’s built-in Threat Protection feature can occasionally block legitimate websites. However, you can easily disable this feature in the settings to fix the problem. All plans are covered by a 30-day money-back guarantee so you can always test the VPN for yourself first and get your money back if it’s not right for you.

Useful Features

  • Threat Protection. Although this feature sometimes blocks sites by accident, it generally works very well at protecting your device from malware, pop-ups, and trackers.
  • Split tunneling. This allows you to choose which apps or websites use the VPN and which access the internet directly. You can access local online services in Kenya while also protecting your streaming activities on Netflix or elsewhere.
NordVPN Pros, Cons, and Needed Improvements
  • Strong security and privacy
  • Fast local and faraway servers
  • Great for streaming
  • Some long connection times
  • High renewal prices

5. Surfshark — Unlimited Connections to Cover All Your Devices in Kenya

Best Feature Unlimited simultaneous connections convenient for securing all household devices
Server Network 3,200 servers in 100 countries for bypassing geo-restrictions
Speed 91Mbps (27% slower than base speeds)
Can Access Netflix US, Disney+, Amazon Prime Video, Hulu, BBC iPlayer, Max, and more

Surfshark supports unlimited simultaneous connections, so you can secure all your devices. If you're traveling to Kenya with family, you can safely stream on multiple devices with one subscription of $1.99/month. The VPN is compatible with a wide range of OSs including Windows, macOS, Android, and iOS, though it doesn’t provide native apps for routers. However, I manually configured Surfshark on my router during my tests to protect my home network.

Thanks to the NoBorders and Camouflage modes, Surfshark works in regions with restrictive networks like Kenya. This feature automatically detects network limitations and offers a list of optimized servers that can defeat the restrictions. There are no servers in Kenya, so you can’t use the VPN to access local services. However, the server coverage spans 100 countries in total, giving you plenty of choices for streaming, torrenting, and browsing in Kenya.

A screenshot of the Surfshark VPN app settingsSwitching to Surfshark's OpenVPN protocol instantly activates Camouflage obfuscation

There is a 30-day money-back guarantee covering Surfshark too, so you can test the service's premium features for Kenya risk-free.

Useful Features

  • Bonus security features. Like ExpressVPN’s Threat Manager, CleanWeb blocks malicious links, pop-ups, and trackers. Surfshark also offers WhiteLister (a split tunneling feature) and a MultiHop setting for extra privacy.
  • Favorite server. You can mark the servers you regularly use for streaming or gaming from Kenya and easily access them in the future.
Surfshark Pros, Cons, and Needed Improvements
  • Easy to use
  • Military-grade security
  • Fast speeds
  • Clunky torrenting support
  • Based in a 9-Eyes country
  • Might not work in China
Pro Tip: If you want to know more about cyber threats and how to avoid them on free Kenyan WiFi, check out this guide to the difference between viruses, malware, and ransomware.

Quick Comparison Table: Kenya VPN Features

To facilitate your decision-making, I've summarized the useful features that my shortlisted VPNs for Kenya offer. Among the things to check for are reliable servers in and outside Kenya, protection capabilities, speed performance, affordability, ease of use, and more.

Lowest price Server Network Average Speed Security & Privacy Money-back policy
🥇ExpressVPN $4.99/month 3,000 servers in 105 countries, including Kenya 221Mbps (4% drop) Military-grade encryption and no-logs policy 30-days
🥈CyberGhost $2.03/month 11,690 servers in 100 countries, including Kenya 114Mbps (10% drop) AES 256-bit encryption and no-logs policy 45-days
🥉PIA $2.03/month 29,650 servers in 91 countries 105Mbps (17% drop) AES 128-bit/256-bit encryption and a no-logs policy 30-days
NordVPN $2.99/month 6,700 servers in 111 countries, including Kenya 100Mbps (20% drop) AES 256-bit encryption and an audited no-logs policy 30-days
Surfshark $1.99/month 3,200 servers in 100 countries 191Mbps (27% drop) AES 256-bit encryption and a no-logs policy 30-days

Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: Intego, Cyberghost, ExpressVPN, and Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.

Pro Tip: If you’re primarily looking to securely stream with your Kenya VPN, check out our list of the best free streaming sites — using them, you can safely enjoy high-quality content without paying a penny.

Our Methodology for Testing VPNs for Kenya

My testing team and I checked for reliable VPN servers that can be used from inside or outside of Kenya. We also tested speed performance for high-quality (UHD) streaming anywhere, secure tools for private browsing and safely using public WiFi in Kenya, ease of use, affordability, and more. These criteria ensure that the VPNs we recommend meet the needs of diverse users, including expats, remote workers, travelers, and business people.

You can check out the comprehensive testing we use on our Methodology page. It’ll give you a set of criteria you can use to help you make an informed decision when testing your own Kenya VPN.

Quick Guide: How to Set Up a VPN for Kenya in 3 Easy Steps

  1. Download a VPN. I recommend ExpressVPN because of its fast speeds and extensive server network in Kenya and worldwide. Plus, you can try it risk-free with its 30-day money-back guarantee.
  2. Connect to a server. The closer the server is to your real location, the faster your speeds will be.
  3. Start browsing global content. You can now safely access critical online services inside Kenya and elsewhere without restrictions.

Editor's Note: Transparency is one of our core values at vpnMentor, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process.

FAQs on the Best Kenya VPN

Are VPNs legal in Kenya?

Yes, VPNs are legal in Kenya. There are no specific laws prohibiting their use in the country. However, VPNs are only allowed for legitimate purposes, such as enhancing online privacy and safe online content access. Illegal activities like sharing copyrighted material are outright banned in Kenya, and you can be prosecuted if you break the law.

Why should I use a VPN in Kenya?

Security issues plague Kenyan WiFi networks. A VPN helps secure your data and connections from hackers. The best VPNs also have fast speeds and help you avoid ISP throttling as well as geo-restrictions, enabling you to watch HD content without buffering. A VPN with Kenyan servers gets you a local IP address too, making it possible to access Kenyan-restricted apps and services — like KTN News, K24, or CGTN — from anywhere.

Internet surveillance has also been a prevalent issue in Kenya. The CCK, Kenya’s telecoms regulator, has attempted to combat cyber threats and illegal acts with increasingly invasive methods. For example, the Security Laws Amendment Act outlaws the posting of content that is considered immoral (including content referencing homosexuality, which is illegal in the country). Using a VPN prevents your online activity from being tracked or monitored by anyone.

How do I get a Kenyan IP address?

A VPN with Kenyan servers makes it possible to get a Kenya IP address. By connecting to one of these servers, your internet traffic will appear as if it is coming from Kenya. ExpressVPN is an excellent choice as it provides faster and more reliable Kenyan servers than most other alternatives. This allows safe access to local content like TV shows and online services that are restricted regionally.

If your Kenya VPN isn’t working, try disconnecting or reconnecting to a different server. Clearing your cache and cookies can also help since these often store location data that might show that you’re not in Kenya. If all else fails, contact your VPN’s customer support to troubleshoot your issue.

Is there a VPN with a Kenyan server?

ExpressVPN and CyberGhost are among the top services offering servers in Kenya. That means you can easily get a Kenyan IP address to access local content safely from anywhere.

Kenyan ISPs like Safaricom and Airtel Kenya are also obliged to comply with government surveillance and have been accused of throttling connections in the past. Connecting to a Kenyan server from Kenya offers you better online privacy and can prevent ISP throttling during high-bandwidth activities like streaming, gaming, and torrenting.

Which is the best Kenya VPN for Netflix?

ExpressVPN works with multiple Netflix libraries. It offers fast and reliable connections, which are essential for streaming in 4K without buffering. Plus, all its servers are obfuscated, allowing you to watch Netflix on restrictive networks like the ones in offices or institutions. The VPN also provides robust security tools and features to secure your Netflix streaming activities from snoops and third parties.

Can I watch Kenyan TV online?

You can securely watch Kenyan TV online using a VPN for Kenya. Choosing a VPN with a Kenyan server makes it possible to get a Kenyan IP address and safely access local TV channels and streaming services like Showmax, NTV, Kass TV, Switch TV, Citizen, and KBC.

Can I use a free VPN in Kenya?

It's not recommended. Free services often come with limitations such as data caps, fewer server options, and reduced security features. These factors can negatively affect your browsing experience and overall security online. Reputable paid VPN services offer fast performance and are reliable for Kenya. They do not restrict servers or bandwidth and can provide you with safer and faster connections. Plus they usually offer a money-back guarantee.

Some free VPNs can compromise your safety and privacy too. They can secretly install malware and trackers on your device or collect your data and sell it to third parties like marketers.

Get the Best VPN for Kenya

A robust VPN for Kenya enables you to safely access content in and outside the country. This is useful for tourists or expats visiting Kenya who want to connect to Kenyan WiFi networks safely or watch their favorite shows online. Locals can also easily access remote work services and international content with a VPN.

ExpressVPN is the most reliable VPN for Kenya, based on my testing. Its Kenyan and international servers work seamlessly, supporting secure and smooth browsing and UHD streaming anywhere. The app also offers strong protection against privacy intrusions and hackers that frequent free hotspots in Kenya. You can test ExpressVPN without risk because it's backed by a 30-day money-back guarantee.

To summarize, these are the best VPNs for Kenya…

Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: Intego, Cyberghost, ExpressVPN, and Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.

Rank
Provider
Our Score
Discount
Visit Website
1
medal
9.9 /10
9.9 Our Score
Save 82%!
2
9.7 /10
9.7 Our Score
Save 84%!
3
9.5 /10
9.5 Our Score
Save 83%!
4
9.4 /10
9.4 Our Score
Save 74%!
5
9.3 /10
9.3 Our Score
Save 87%!
Privacy Alert!

Your data is exposed to the websites you visit!

Your IP Address:

Your Location:

Your Internet Provider:

The information above can be used to track you, target you for ads, and monitor what you do online.

VPNs can help you hide this information from websites so that you are protected at all times. We recommend ExpressVPN — the #1 VPN out of over 350 providers we've tested. It has military-grade encryption and privacy features that will ensure your digital security, plus — it's currently offering 82% off.

Visit ExpressVPN

We review vendors based on rigorous testing and research but also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Learn more
vpnMentor was established in 2014 to review VPN services and cover privacy-related stories. Today, our team of hundreds of cybersecurity researchers, writers, and editors continues to help readers fight for their online freedom in partnership with Kape Technologies PLC, which also owns the following products: ExpressVPN, CyberGhost, and Private Internet Access which may be ranked and reviewed on this website. The reviews published on vpnMentor are believed to be accurate as of the date of each article, and written according to our strict reviewing standards that prioritize professional and honest examination of the reviewer, taking into account the technical capabilities and qualities of the product together with its commercial value for users. The rankings and reviews we publish may also take into consideration the common ownership mentioned above, and affiliate commissions we earn for purchases through links on our website. We do not review all VPN providers and information is believed to be accurate as of the date of each article.

About the Author

Kennedy is a Cybersecurity Researcher and Senior Writer at vpnMentor. He tests VPN software to give legit user experiences that help people make informed choices. Kennedy also puts together detailed setup and troubleshooting guides for mobile, PC, and router devices.

Did you like this article? Rate it!
I hated it! I don't really like it It was ok Pretty good! Loved it!
out of 10 - Voted by users
Thank you for your feedback

Please, comment on how to improve this article. Your feedback matters!

Leave a comment

Sorry, links are not allowed in this field!

Name should contain at least 3 letters

The field content should not exceed 80 letters

Sorry, links are not allowed in this field!

Please enter a valid email address